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[Internal QA] Update error pattern for delete workspace#64015

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blimpich merged 48 commits into
Expensify:mainfrom
dominictb:feat/63113
Oct 15, 2025
Merged

[Internal QA] Update error pattern for delete workspace#64015
blimpich merged 48 commits into
Expensify:mainfrom
dominictb:feat/63113

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@dominictb

@dominictb dominictb commented Jun 11, 2025

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Explanation of Change

  • Errors relating to workspace deletion are displayed in modal
  • Workspace deletion now follows offline pattern C => It's blocked while offline and we'll show a modal saying you can't take this action in offline

Fixed Issues

$ #63113
PROPOSAL:

Tests

Pre-requisites:

  • User owns a workspace with three purchases and an annual subscription that has not expired.

Online:

  1. Go to workspace lists page
  2. Click the Delete workspace button in kebab menu
  3. The confirmation alert modal appears
  4. Click Delete to confirm
  5. The Delete button in the modal shows a loading spinner waiting on a response from the API to confirm
  6. [Failure] We show the modal explaining the reason they can’t delete the workspace
  7. [Success] The workspace is deleted and disappears from the list

  1. Go to workspace overview page
  2. Repeat steps 2 - 5
  3. [Failure] We show the modal explaining the reason they can’t delete the workspace
  4. [Success] Go back to workspaces list page and the workspace is deleted and disappears from the list

  1. Tests from Expensify Card - No error message when deleting workspace with Expensify card #71966
  • Verify that no errors appear in the JS console

Offline tests

  1. Go offline
  2. Try to delete workspace from workspaces list page or workspace overview page
  3. The “you appear to be offline” modal appears (same one used when selecting to export to CSV)

QA Steps

  1. Retest Expensify Card - No error message when deleting workspace with Expensify card #71966
  2. [Failure] We show the modal explaining the reason they can’t delete the workspace
  3. [Success] The workspace is deleted and disappears from the list

  1. Retest Expensify Card - No error message when deleting workspace with Expensify card #71966 but trigger delete from workspace overview page
  2. [Failure] We show the modal explaining the reason they can’t delete the workspace
  3. [Success] Go back to workspaces list page and the workspace is deleted and disappears from the list
  • Verify that no errors appear in the JS console

PR Author Checklist

  • I linked the correct issue in the ### Fixed Issues section above
  • I wrote clear testing steps that cover the changes made in this PR
    • I added steps for local testing in the Tests section
    • I added steps for the expected offline behavior in the Offline steps section
    • I added steps for Staging and/or Production testing in the QA steps section
    • I added steps to cover failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
    • I tested this PR with a High Traffic account against the staging or production API to ensure there are no regressions (e.g. long loading states that impact usability).
  • I included screenshots or videos for tests on all platforms
  • I ran the tests on all platforms & verified they passed on:
    • Android: Native
    • Android: mWeb Chrome
    • iOS: Native
    • iOS: mWeb Safari
    • MacOS: Chrome / Safari
    • MacOS: Desktop
  • I verified there are no console errors (if there's a console error not related to the PR, report it or open an issue for it to be fixed)
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    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
      • If any non-english text was added/modified, I used JaimeGPT to get English > Spanish translation. I then posted it in #expensify-open-source and it was approved by an internal Expensify engineer. Link to Slack message:
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
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    • I verified that all the inputs inside a form are aligned with each other.
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Screenshots/Videos

Android: Native
Android: mWeb Chrome
Screen.Recording.2025-06-12.at.04.14.45.mov
iOS: Native
iOS: mWeb Safari
Screen.Recording.2025-06-12.at.04.11.40.mov
Screen.Recording.2025-06-12.at.04.12.05.mov
MacOS: Chrome / Safari

Online case

Screen.Recording.2025-06-12.at.04.09.31.mov

Offline case

Screen.Recording.2025-06-12.at.04.09.54.mov
MacOS: Desktop

@dominictb dominictb marked this pull request as ready for review June 11, 2025 21:13
@dominictb dominictb requested a review from a team as a code owner June 11, 2025 21:13
@melvin-bot melvin-bot Bot requested a review from shubham1206agra June 11, 2025 21:13
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melvin-bot Bot commented Jun 11, 2025

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@shubham1206agra Please copy/paste the Reviewer Checklist from here into a new comment on this PR and complete it. If you have the K2 extension, you can simply click: [this button]

@melvin-bot melvin-bot Bot removed the request for review from a team June 11, 2025 21:13
Comment thread src/libs/actions/Policy/Policy.ts Outdated
}

// eslint-disable-next-line rulesdir/no-api-side-effects-method, rulesdir/no-multiple-api-calls
API.makeRequestWithSideEffects(SIDE_EFFECT_REQUEST_COMMANDS.DELETE_WORKSPACE, params, {optimisticData, finallyData, failureData}).then((response) => {

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@blimpich I don't think this is a good pattern at all.

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@shubham1206agra Please elaborate why you think it isn't a good pattern when giving PR feedback. I'm going to assume you think it is bad because we're no suppose to use makeRequestWithSideEffects, and I'd agree. As it says in the documentation for the method, it should only be used "when all other alternatives have been exhausted."

Not sure why you are pinging me on this, did you think that I wanted us to use makeRequestWithSideEffects?

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I am really sorry. I think my edit is not published to GH.

Let me write this again.

The reason why I am saying this is that we don't have another way to do this yet. So I want to make a proposal here. Introduce a property in policy object named errorKey, which will return error translation key. It will help us getting localized errors.

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@dominictb Can you please use write method? Somehow detect if the user is on the same page when deleting workspace and show the error in pop-up if that's the case, otherwise show the error in red dot indicator.

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Ah yes that makes more sense now, thank you for clarifying! Yes I can update the backend to make it return an error key on the policy object 👍 🙂

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Issue for this: #64098, will have a PR up today and hopefully will be deployed by tomorrow

@dominictb dominictb Jun 25, 2025

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@shubham1206agra I still didn't get why we need the errorKey here, like what would it solve in this scenario? Also can you elaborate your approach when using API.write?

I know a way to handle the BE error, but in the HTTP layer, but I think this is even worse than makeRequestWithSideEffects:

App/src/libs/HttpUtils.ts

Lines 146 to 149 in 5420e2a

if (response.jsonCode === CONST.JSON_CODE.UPDATE_REQUIRED) {
// Trigger a modal and disable the app as the user needs to upgrade to the latest minimum version to continue
alertUser();
}

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@dominictb Show modal only if the user is on the workspace list page. Otherwise, the red dot indicator with a message is fine.

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@dominictb Can you mark this PR as draft?

@dominictb dominictb marked this pull request as draft June 13, 2025 08:49
@dominictb dominictb changed the title [Internal QA] Update error pattern for delete workspace while on annual subscription [HOLD BE] [Internal QA] Update error pattern for delete workspace while on annual subscription Jun 13, 2025
@dominictb dominictb changed the title [HOLD BE] [Internal QA] Update error pattern for delete workspace while on annual subscription [Internal QA] Update error pattern for delete workspace while on annual subscription Jun 24, 2025
@dominictb

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Will test once Ben is online.

@shubham1206agra

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@dominictb Bump here

@dominictb

dominictb commented Jun 30, 2025

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Sorry I missed this one last weekend. Will check back when Ben is online (maybe in 4 - 5 hours).

@dominictb

dominictb commented Jul 3, 2025

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To detect if the deletion took place within the same WorkspacesListPage to display the error modal is complicated because of these scenarios:

  • It can be rendered underneath other pages and user can switch back to it any time
  • Delete in workspace overview page and navigate back to workspace list page
  • Delete in offline

I haven't got a solution for all of them yet.

I think for cases where we rely on BE response like this, requests with side effects are fine.

@shubham1206agra

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@dominictb Just add the modal in Expensify.tsx. And clear the error on close. This is the easiest way to access the modal at all places.

@dominictb dominictb marked this pull request as ready for review July 8, 2025 00:43
@dominictb

dominictb commented Jul 8, 2025

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Summary:

  • Only show the modal if the policy was previously deleted online
  • Only show the modal in workspaces list page
  • Clear the error before the modal shows (so it wouldn't show as RBR beneath the modal)

@blimpich Can we ever have multiple workspaces with this same error? Currently I assume we can only have 1 such workspace. Because when I tried to create a new workspace, it said:

Screenshot 2025-07-08 at 07 46 42

@blimpich

blimpich commented Jul 8, 2025

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Only show the modal if the policy was previously deleted online

What? I don't follow this, we only show the modal if the policy was deleted? Can you please elaborate on this, it doesn't make sense to me. Oh you mean don't show the modal if the user is offline?

Only show the modal in workspaces list page

No it should also show also show the modal from the workspace overview page. The following screen recording shows the current behavior:

Screen.Recording.2025-07-08.at.11.41.22.AM.mov

This should be updated so that it shows the modal on the workspace overview page if the user triggers this error from that screen.

Clear the error before the modal shows (so it wouldn't show as RBR beneath the modal)

If that's the best way to do it then that's fine with me. I feel like a better way would be to just stop displaying the error where we are currently displaying it and only display policies errors as a modal. Closing out the modal would clear the onyx error in that situation. But not sure of the implementation details and what would work best here.

Can we ever have multiple workspaces with this same error? Currently I assume we can only have 1 such workspace. Because when I tried to create a new workspace, it said:

No I think you can only get this error with one remaining workspace/policy. But not 100% certain on that. That error that you're getting is a different, separate bug that I'll handle 👍

@dominictb

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This should be updated so that it shows the modal on the workspace overview page if the user triggers this error from that screen.

Currently after deleting the workspace, we navigate back to the workspaces list page. It's already the right behavior before this PR. I don't think we should reopen the workspace overview page just to display the modal when the delete was not successful.

Oh you mean don't show the modal if the user is offline?

Yes. We only show RBR in that case.

I feel like a better way would be to just stop displaying the error where we are currently displaying it and only display policies errors as a modal.

That would be quite intriguing to bring this logic to other places like the workspace icon in left-hand sidebar and the workspace item row. I think clearing the error before the modal is best for now if it does not cause any specific problem.

No I think you can only get this error with one remaining workspace/policy.

Got it, thanks!

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codecov Bot commented Sep 30, 2025

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Codecov Report

❌ Patch coverage is 0% with 58 lines in your changes missing coverage. Please review.

Files with missing lines Patch % Lines
src/pages/workspace/WorkspacesListPage.tsx 0.00% 28 Missing ⚠️
src/pages/workspace/WorkspaceOverviewPage.tsx 0.00% 24 Missing ⚠️
src/libs/actions/Policy/Policy.ts 0.00% 3 Missing ⚠️
src/pages/workspace/WorkspaceInitialPage.tsx 0.00% 3 Missing ⚠️
Files with missing lines Coverage Δ
src/libs/actions/Policy/Policy.ts 31.61% <0.00%> (+0.28%) ⬆️
src/pages/workspace/WorkspaceInitialPage.tsx 0.00% <0.00%> (ø)
src/pages/workspace/WorkspaceOverviewPage.tsx 0.00% <0.00%> (ø)
src/pages/workspace/WorkspacesListPage.tsx 0.48% <0.00%> (-0.07%) ⬇️

... and 94 files with indirect coverage changes

🚀 New features to boost your workflow:
  • ❄️ Test Analytics: Detect flaky tests, report on failures, and find test suite problems.
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@dominictb

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Latest behavior:

Online:

  1. Click the Delete workspace button in the menu
  2. The confirmation alert modal appears
  3. Click Delete to confirm
  4. The Delete button in the modal shows a loading spinner waiting on a response from the API to confirm
  5. [Failure] We show the modal explaining the reason they can’t delete the workspace
  6. [Success] The workspace is deleted and disappears from the list.

Offline:

  1. Click the Delete workspace button
  2. The “you appear to be offline” modal appears (same one used when selecting to export to CSV)
Screen.Recording.2025-10-14.at.01.44.48-compressed.mov
Screen.Recording.2025-10-14.at.01.43.54-compressed.mov
Screen.Recording.2025-10-14.at.01.43.26-compressed.mov

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@dominictb behavior looks perfect 👍

@dominictb dominictb changed the title [Internal QA] Update error pattern for delete workspace while on annual subscription [Internal QA] Update error pattern for delete workspace Oct 13, 2025
@shubham1206agra

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Reviewer Checklist

  • I have verified the author checklist is complete (all boxes are checked off).
  • I verified the correct issue is linked in the ### Fixed Issues section above
  • I verified testing steps are clear and they cover the changes made in this PR
    • I verified the steps for local testing are in the Tests section
    • I verified the steps for Staging and/or Production testing are in the QA steps section
    • I verified the steps cover any possible failure scenarios (i.e. verify an input displays the correct error message if the entered data is not correct)
    • I turned off my network connection and tested it while offline to ensure it matches the expected behavior (i.e. verify the default avatar icon is displayed if app is offline)
  • I checked that screenshots or videos are included for tests on all platforms
  • I included screenshots or videos for tests on all platforms
  • I verified that the composer does not automatically focus or open the keyboard on mobile unless explicitly intended. This includes checking that returning the app from the background does not unexpectedly open the keyboard.
  • I verified tests pass on all platforms & I tested again on:
    • Android: HybridApp
    • Android: mWeb Chrome
    • iOS: HybridApp
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  • If there are any errors in the console that are unrelated to this PR, I either fixed them (preferred) or linked to where I reported them in Slack
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    • I verified that any callback methods that were added or modified are named for what the method does and never what callback they handle (i.e. toggleReport and not onIconClick).
    • I verified that comments were added to code that is not self explanatory
    • I verified that any new or modified comments were clear, correct English, and explained "why" the code was doing something instead of only explaining "what" the code was doing.
    • I verified any copy / text shown in the product is localized by adding it to src/languages/* files and using the translation method
    • I verified all numbers, amounts, dates and phone numbers shown in the product are using the localization methods
    • I verified any copy / text that was added to the app is grammatically correct in English. It adheres to proper capitalization guidelines (note: only the first word of header/labels should be capitalized), and is either coming verbatim from figma or has been approved by marketing (in order to get marketing approval, ask the Bug Zero team member to add the Waiting for copy label to the issue)
    • I verified proper file naming conventions were followed for any new files or renamed files. All non-platform specific files are named after what they export and are not named "index.js". All platform-specific files are named for the platform the code supports as outlined in the README.
    • I verified the JSDocs style guidelines (in STYLE.md) were followed
  • If a new code pattern is added I verified it was agreed to be used by multiple Expensify engineers
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  • I verified other components that can be impacted by these changes have been tested, and I retested again (i.e. if the PR modifies a shared library or component like Avatar, I verified the components using Avatar have been tested & I retested again)
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    • I verified that all the inputs inside a form are aligned with each other.
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  • If a new page is added, I verified it's using the ScrollView component to make it scrollable when more elements are added to the page.
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Screenshots/Videos

Android: HybridApp
Android: mWeb Chrome
Screen.Recording.2025-10-15.at.7.36.17.PM.mov
iOS: HybridApp
Screen.Recording.2025-10-15.at.8.48.17.PM.mov
iOS: mWeb Safari
Screen.Recording.2025-10-15.at.7.28.53.PM.mov
MacOS: Chrome / Safari
Screen.Recording.2025-10-15.at.7.26.50.PM.mov
MacOS: Desktop
Screen.Recording.2025-10-15.at.8.41.04.PM.mov

@melvin-bot melvin-bot Bot requested a review from blimpich October 15, 2025 15:26
@blimpich blimpich merged commit b285277 into Expensify:main Oct 15, 2025
25 checks passed
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✋ This PR was not deployed to staging yet because QA is ongoing. It will be automatically deployed to staging after the next production release.

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🚀 Deployed to staging by https://github.com/blimpich in version: 9.2.32-0 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

@MonilBhavsar

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This PR might have caused #72759
@dominictb @shubham1206agra

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🚀 Deployed to production by https://github.com/mountiny in version: 9.2.32-6 🚀

platform result
🖥 desktop 🖥 success ✅
🕸 web 🕸 success ✅
🤖 android 🤖 success ✅
🍎 iOS 🍎 success ✅

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5 participants