[Due for payment 2025-10-27] [Due for payment 2025-10-23] [$250] Update the error pattern for attempting to delete the last workspace when not allowed because of an annual subscription

[trjExpensify]

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Version Number: v9.1.54-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @dylanexpensify
Slack conversation (hyperlinked to channel name): #migrate

Action Performed:

Pre-requisites:

• User owns a workspace with three purchases and an annual subscription that has not expired.

1. Go to the workspaces page
2. Click on the kebab menu
3. Click Delete

OR

1. Go to the workspace settings > Overview
2. Click Delete

Expected Result:

Online

1. User clicks Delete
2. A centered alert modal appears:

Delete workspace

You can’t delete the workspace until the end of the annual subscription term.

[Got it] 

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Offline

1. User clicks Delete
2. The workspace is optimistically deleted (i.e appears at 50% opacity & strikethrough on the Workspaces page)
3. User comes back online
4. The RBR dismissible message is added in-line that reads: "You can’t delete the workspace until the end of the annual subscription term."
5. User dismisses the error message and it disappears

Actual Result:

We show this odd message in the LHN of the workspace settings that 1) doesn't communicate the problem and 2) instructs the user to go somewhere to take an action they can't take.

Workaround:

None

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

In-line above

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Issue Owner

Current Issue Owner: @

Issue Owner

Current Issue Owner: @trjExpensify

[melvin-bot]

Current assignee @trjExpensify is eligible for the Bug assigner, not assigning anyone new.

[blimpich]

Created a sub-issue to handle BE changes needed here. Working through that.

[blimpich]

For the contributor and C+ who picks this up you'll need access to my ngrok. Credentials here:

NEW_EXPENSIFY_URL=https:/
NEW_EXPENSIFY_URL=https://new.expensify.com/
SECURE_EXPENSIFY_URL=https://secure.expensify.com.dev/
EXPENSIFY_URL=https://www.expensify.com.dev/
EXPENSIFY_PARTNER_NAME=chat-expensify-com
EXPENSIFY_PARTNER_PASSWORD=e21965746fd75f82bb66
PUSHER_APP_KEY=ac6d22b891daae55283a
SECURE_NGROK_URL=https://secure-expensify-blimpich.ngrok.io/
NGROK_URL=https://expensify-blimpich.ngrok.io/
USE_NGROK=true
USE_WEB_PROXY=false
USE_WDYR=false
CAPTURE_METRICS=false
ONYX_METRICS=false

PUSHER_DEV_SUFFIX=-def525f225124b848df43bee41aa4e7c

And you'll want to log into the user with the email test1@downgrade.com. Magic code with be 000000. That user is set up with the right parameters so that we can recreate this error.

[blimpich]

@trjExpensify I think for this one we throw it to #expert-contributors and see who wants it, proposals don't really make sense here since it's just adding a modal. Nothing really to debug. Plus they'll be more familiar with how to use my ngrok to connect to my local db and recreate the error. What do you think?

[trjExpensify]

Nice yeah, asked yah here about a good candidate for this.