[Due for payment 2025-10-30] Expense sent from self DM to workspace chat disappears from both chats

[mitarachim]

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Version Number: v9.2.30-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #72179
Email or phone of affected tester (no customers): applausetester+dp345@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Sequoia 15.6 / Safari
App Component: Other

Action Performed:

Precondition:
Create and Log in with Expensifail account.
Account has self DM.

1. Create a workspace
2. Go to workspace chat
3. Create an expense
4. Go to self DM
5. Create a scan expense in self DM
6. Click Submit it to someone
7. Select workspace chat
8. Click Create expense
9. Open the expense report
10. Open any expense row
11. Click Report field. Verify no new report is created after submitting scan expense from self DM to workspace chat
12. Go to a different report and then back to workspace report

Expected Result:

No new report is created.
The scanned expense from self DM appears as a second row in the existing expense report in workspace chat and remains visible.

Actual Result:

No new report is created, but after some time, expense originally from DM disappears both from the workspace chat and self DM.
The expense remains listed under Reports \ Expenses, indicating it belongs to the workspace report — however, when the report is opened, only the one original expense is displayed there.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6974198_1760417907092.9_42_PM_2025-10-13.mp4

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Issue Owner

Current Issue Owner: @heyjennahay

[melvin-bot]

Triggered auto assignment to @heyjennahay (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[mountiny]

cc @thelullabyy @chuckdries @truph01 this was found during testing #72179 can you take a look if this is related/ enabled by your PR and follow up accordingly? Thanks!

[truph01]

@thelullabyy, Please help check if it is related to our PR

[chuckdries]

Doesn't seem related to that PR. The expense is moved to the correct report initially, then gets moved (sort of - it claims it's still in the workspace report, but shows up in the wrong chat) after a few moments. Seems like a concierge autocategorization or smartscan bug.

[chuckdries]

It also happens when you manually categorize a manual expense 🤔. I'll dig a little deeper

[chuckdries]

I think this is actually caused by https://github.com/Expensify/Expensify/issues/555351 whenever you use the "Submit it to someone" button

[chuckdries]

I'm continuing to look into this. Nothing to report so far

[chuckdries]

I think I have a fix that works, but I think I'm missing something because it seems like it's been broken for a long time. @mitarachim do you have any way to tell when was the last time someone saw this flow work successfully?

[truph01]

@chuckdries From my side, in step 8 - Click Create expense, it calls AddTrackedExpenseToPolicy API and this API returns an error:

"400 Unique Constraints Violation"