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Description
公司/团队介绍
bloXroute驱动着 Web3 世界速度领先的数据层。由顶尖网络技术专家构建,我们运营的高性能区块链分发网络(Blockchain Distribution Network,简称 BDN),深度优化了区块及交易在 Solana、以太坊、BSC、Base 及 TON 等多条链上的传输效率。
通过加速数据广播,bloXroute 能够实现更快的交易速度、更优的交易执行结果以及更高效的网络环境。我们的产品涵盖低延迟交易接口 Trader API、MEV防护方案及以及链上数据流服务,服务于行业领先的交易机构、验证节点与去中心化金融(DeFi)协议。如今,bloXroute 每天处理数百万笔交易,是全球顶尖交易者所信赖的基础设施。
bloXroute 正在寻找一位积极主动、以客户为中心的支持工程师,加入公司技术支持团队直接开展工作。在该岗位上,您将协助解决技术问题,帮助用户处理产品相关疑问,确保他们获得流畅、满意的体验。同时,您需要与工程、业务等跨职能团队紧密协作,共同解决问题并推动产品功能持续优化。
薪资福利待遇
薪资open, 面议,对标P6/P7
地点
- 工作地点:居家
- 联系方式:[email protected]; @lindajiang(tg)
工作性质
- 是否全职:是
- 是否远程:是
- 时区要求:(GMT+8优先,可覆盖核心工作时间,可适应国际分布式团队协作)
工作职责
- Bridge the gap between Sales and bloXroute’s technical products and services
- Act as a technical contact for prospective and existing users
- Work closely with the Engineering and Support teams to provide technical integration and implementation solutions for users
- Collect feedback that can help with enhancing product development
- Develop and analyze product metrics to understand performance, user engagement, and opportunities for improvement
岗位要求
- Fluent in both English and Mandarin
- Bachelor’s degree in Computer Science or related field
- 3+ years of relevant experience
- Deep understanding of blockchain technology and DeFi
- Exceptional communication and collaboration skills with the ability to present complex information in a clear and concise manner
- Strong problem solving skills and the ability to work with a distributed team in a fast-paced environment
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