usersByUsernames() returns 500 Internal Server Error for valid username

[team-qback]

Hi everyone,

I’m trying to retrieve user information using the following function:

usersByUsernames(
  usernames: string | string[],
  options?: Partial<UsersV2Params>
): Promise<UsersV2Result>;

However, the API consistently returns a 500 Internal Server Error when calling it.

Error details:

{
  "apiError": {
    "detail": "Something is broken. This is usually a temporary error, for example in a high load situation or if an endpoint is temporarily having issues. Check in the developer forums in case others are having similar issues, or try again later.",
    "status": 500,
    "title": "Internal Server Error",
    "type": "about:blank"
  },
  "code": 500,
  "context": {
    "usernames": [
      "teamqb26"
    ]
  },
}

Has anyone else encountered this issue, or is there a known workaround/fix?

Thanks.