Remove private email option from moderation policy

[bnoordhuis]

From https://github.com/nodejs/node/pull/5107/files#r52125372:

Isn't an email to report@nodejs.org the way to go? Individual TSC members may have different ideas on how to deal with an issue so contacting one individually may lead to a certain level of arbitrariness.

Proposal: make report@nodejs.org the official way to contact TSC members for moderation purposes.

[mikeal]

What does "official way" mean?

Isn't it already an official way?

[nebrius]

I think that this email should be the preferred way, sure, but it shouldn't be the only way. If someone needs to report a TSC member for moderation purposes, knowing that that TSC member will receive the moderation request will most likely prevent that person from reporting at all.

I think the ability to send a moderation report that doesn't go to all TSC members is necessary. Right now, that way is to email individual TSC members directly. I don't think this is ideal either, and I would love to have a discussion on other ways to do these kinds of reports, but we absolutely need something.

[bnoordhuis]

Isn't it already an official way?

The official way.

[mikeal]

We're also about to be administering multiple orgs, and not all TSC members will be in those orgs.

It may be worth taking a subset of the TSC and making them responsible for moderation.

[zkat]

How should community members address sensitive issues without needing to involve the entire TSC? What should happen if one of the people being reported is, in fact, a TSC member and the victim is afraid to reveal their own identity to the entire group, including the violator in question? I'm not sure how enforcing an all-or-nothing contact method for TSC members will address this particular (and important) case.

[mikeal]

TBH, the actual administration setup of "how we moderate" is kind of a mess. I would stay away from any "all or nothing" rules until that is straightened out because we can't actually assess the impact of that kind of a rule.

[Fishrock123]

Can we just designate a bunch of people to handle moderation and be done with it?

The TSC is totally overloaded and none of us can really also keep an eye out.

I don't know if giving people org ownership is good though (security, etc.) so that group would still have to contact us if someone needs blocking. (Also we should probably bug GitHub support about that..)

Also we could probably make an anon form on the website; that seems like a good idea. Reporting can be/feel like a double-edged sword.

[ashleygwilliams]

i think this is a great moment to reintroduce the idea for a moderation work group.

[mikeal]

Also we could probably make an anon form on the website; that seems like a good idea. Reporting can be/feel like a double-edged sword.

Can we just link to http://www.sendanonymousemail.net/ and give out the report@ email address?

i agree with @ashleygwilliams, perhaps said WG can consist of TSC, inclusivity and other members alike?

[nebrius]

i think this is a great moment to reintroduce the idea for a moderation work group.

+1, I think the TSC shouldn't be the ones to deal with day to day infractions because, as @Fishrock123 said, it's not a great use of the TSC member's time (with the caveat that moderation escalation still goes to the TSC). We should expand on this in nodejs/inclusivity#79.

Can we just link to http://www.sendanonymousemail.net/ and give out the report@ email address?

I still think it's really important that when someone reports a TSC member, that said TSC member doesn't get to see the reports until an official complaint is lodged. Does this approach allow for this behavior?

[ashleygwilliams]

re: that site @mikeal, i'm not sure it really encourages the attitude we'd like it to and would be a potential avenue for abuse:

[MylesBorins]

I think the idea of a moderation WG with delegates from Inclusivity + TSC + collaborators is a strong one.

Having transparency of the individuals involved is imho very important.

@ashleygwilliams http://send-email.org/ might pose as a better alternative. it's also less cluttered