Stuck in login loop

[kvannotten]

After the latest update of yesterday, I can no longer login. The app keeps redirecting me to authorize my account.

[nextcloud-android-bot]

GitMate.io thinks possibly related issues are #2284 (Login loop), #2032 (Login attempt just stops), #2561 (No login possible), #2143 (Login issue), and #433 (Login Error).

[alerque]

I've got the same problem. The app was fine before the update (4 hours ago), just a few minutes ago I saw the play store notification that it had updated it and tried it again. My Nextcloud server is up to date with the latest stable release and I can login on the web and from the desktop client (on Linux) just fine. The Android app just looks me back to the login — after what appears to be a successful login. The user/password phase seems to work, it then prompts to grant access to the app, only then does it jump back to asking for a login.

@nextcloud-android-bot None of those issues seem to be related, they are all old 2018 login related things and this appears to be a new regression in the latest release.

[tobiasKaminsky]

Is this also happening with a new account?

[kvannotten]

just tested it with a new account, still happens.

[thrawn-sh]

Same problem here. New account doesn't work either. Everything was fine before the app update. DavDroid / DavX5 still works.

[tobiasKaminsky]

Can you create us a test account, test if the problem occurs also there and if so send the credentials to tobias at nextcloud dot com with a reference to this issue?

[thrawn-sh]

@tobiasKaminsky: I've sent you an Mail with a complete fresh account, please let me know if I can do anything else.

[scho0ck]

I have the same issue with the app version 3.5.0 and Nextcloud 15.0.4 it all started to act up after the update if the android app

[alerque]

I just had a look at the Apache log files for my Nextcloud instance and don't see anything particularly useful, but maybe it will mean something to a developer. I've redacted specific values using <key> syntax, all the values with the same key are the same.

First, these lines showed up when I first opened the app and was show a login screen:

- - [15/Feb/2019:06:25:23 +0000] "GET /index.php/login/flow/grant?clientIdentifier=&stateToken= HTTP/1.1" 303 -
- - [15/Feb/2019:06:25:24 +0000] "GET /index.php/login/flow/grant?clientIdentifier=&stateToken= HTTP/1.1" 303 -
- - [15/Feb/2019:06:25:24 +0000] "GET /index.php/login?redirect_url=/index.php/login/flow/grant%3FclientIdentifier%3D%26stateToken% HTTP/1.1" 200 8525
- - [15/Feb/2019:06:25:34 +0000] "GET /index.php/core/js/oc.js?v=7c4c8bc0 HTTP/1.1" 200 4797

After entering my credentials and hitting login, these lines showed up:

- - [15/Feb/2019:06:25:50 +0000] "POST /index.php/login?redirect_url=/index.php/login/flow/grant%3FclientIdentifier%3D%26stateToken% HTTP/1.1" 303 -
- - [15/Feb/2019:06:25:51 +0000] "GET /index.php/login/flow/grant?clientIdentifier=&stateToken= HTTP/1.1" 200 6749
- - [15/Feb/2019:06:25:51 +0000] "GET /index.php/core/js/oc.js?v=7c4c8bc0 HTTP/1.1" 200 4891

Here I was show the "grant" button, after which these showed up (while the app looked like it was loading a file manager for about 20 seconds, then it dumped be back at the login screen.

- - [15/Feb/2019:06:26:14 +0000] "POST /index.php/login/flow HTTP/1.1" 303 -
- - [15/Feb/2019:06:26:15 +0000] "GET /status.php HTTP/1.1" 200 137
- - [15/Feb/2019:06:26:15 +0000] "HEAD /remote.php/webdav/ HTTP/1.1" 401 -
- [15/Feb/2019:06:26:16 +0000] "HEAD /remote.php/webdav/ HTTP/1.1" 200 -
- [15/Feb/2019:06:26:16 +0000] "GET /ocs/v1.php/cloud/user?format=json HTTP/1.1" 200 684
- [15/Feb/2019:06:26:17 +0000] "GET /ocs/v1.php/cloud/users/?format=json HTTP/1.1" 401 140
- [15/Feb/2019:06:26:18 +0000] "GET /ocs/v1.php/cloud/users/?format=json HTTP/1.1" 401 140
- [15/Feb/2019:06:26:18 +0000] "GET /index.php/avatar//235 HTTP/1.1" 304 -
- [15/Feb/2019:06:26:18 +0000] "GET /status.php HTTP/1.1" 200 137
- [15/Feb/2019:06:26:18 +0000] "POST /ocs/v2.php/apps/notifications/api/v2/push?format=json&pushTokenHash=&devicePublicKey=&proxyServer=https%3A%2F%2Fpush-notifications.nextcloud.com HTTP/1.1" 401 106
- [15/Feb/2019:06:26:20 +0000] "GET /ocs/v1.php/cloud/capabilities?format=json HTTP/1.1" 200 537
- [15/Feb/2019:06:26:22 +0000] "GET /ocs/v1.php/cloud/user?format=json HTTP/1.1" 401 140
- [15/Feb/2019:06:26:26 +0000] "PROPFIND /remote.php/webdav/ HTTP/1.1" 401 343 > - - [15/Feb/2019:06:26:33 +0000] "GET /status.php HTTP/1.1" 200 137
- - [15/Feb/2019:06:26:33 +0000] "HEAD /remote.php/webdav/ HTTP/1.1" 401 -
- - [15/Feb/2019:06:26:33 +0000] "GET /status.php HTTP/1.1" 200 137
- - [15/Feb/2019:06:26:34 +0000] "HEAD /remote.php/webdav/ HTTP/1.1" 401 -
- - [15/Feb/2019:06:26:34 +0000] "GET /index.php/login/flow HTTP/1.1" 200 7293
- - [15/Feb/2019:06:26:35 +0000] "GET /index.php/core/js/oc.js?v=7c4c8bc0 HTTP/1.1" 200 4799

[matrafox]

I have same issue . I have updated today the app , and no longer working. After login I am redirected to login again. The server is on a VPS locally

[thrawn-sh]

I went to the Android account settings on my phone (LinageOS) and deleted the Nextcloud account (despite of the warning that all the messages, contacts and other data will be lost). After deleting the account I went back to nextcloud app and created a new account.

It works for me, and as far as I can tell I did not loose any files on the phone or on the server.

[shani149]

I have same issue, stuck in login auth loop.

[RDominique]

Me to. Removing the account and recreating the account takes care of it (thx @ trawn-sh). Though I hope a new client can be released that automagicaly fixes the issue. I have several low-IT-capable users who can't do the account-trick themselves....

[devlux]

+1