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mahajantejas merged 2 commits into from
Aug 4, 2025
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Update 02. Send the contact a message.md #366

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Update 02. Send the contact a message.md
SangeetaMishr Jul 30, 2025
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Update 02. Send the contact a message.md
SangeetaMishr Jul 30, 2025
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35 changes: 32 additions & 3 deletions ...3. Product Features/03. Flows/2. Flow Actions/02. Send the contact a message.md
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Expand Up @@ -12,16 +12,45 @@ Refer [Flow level & Contact level variables](https://glific.github.io/docs/docs/

<img width="644" alt="image" src="https://github.com/glific/docs/assets/143380171/6da80418-254e-4dc9-9d4b-eac1f8c65025"/>

## Format the text in messages.

Basic WhatsApp text formatting option are available in flow editor. Refer [this article](https://faq.whatsapp.com/general/chats/how-to-format-your-messages/?lang=en) for more details

## Text Formatting

1 . Place two asterisks before and after the text to make the text bold. Example: ** text ** **Bold**

2 . Place one underscore before and after the text to make the text italic. Example: _ text _ **_Italic_**

3 . Place one (~) tilde before and after the text to apply a strikethrough effect to text. Example: ~ text ~ **~Strikethrough~**

4 . Place one (``) backtick before and after the text to apply for monospace. Example: ` text `

![image](https://user-images.githubusercontent.com/32592458/220825997-0e940f0f-2ca9-43b7-949a-0a53ee7f6fa5.png)


## Add Emojis

Generally, all browser provide Emojis extension. Once you have added the extension, you can add emojis with right click in the text editor of message.

Below example is from chrome.

![image](https://user-images.githubusercontent.com/32592458/220826004-44f8faf5-267c-4e2b-bea0-08bf9c21718e.png)

![image](https://user-images.githubusercontent.com/32592458/220826011-054d2829-c06a-4ff7-8cdd-78647fe01b35.png)
___
## Send media files in a Message

Glific users can **upload the media files directly from their computer**

Glific users can **upload the media files directly from their computer** for that you will need to setup GCS and make it active in Glific.
<br>
or

**[Upload the files on GCS](https://glific.github.io/docs/docs/Onboarding/GCS%20Setup/Upload%20files%20on%20GCS)** and use the URL as attachment in multiple flow.

## Activate GCS in Glific

<img width="642" height="592" alt="image" src="https://github.com/user-attachments/assets/c7f41107-1e1b-4d58-9170-8964c2927f96" />


## Upload the media files directly from your computer.

1 . Open a flow from where you want to send the file as an attachment.
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