I am a Technical Customer Success Manager who sits at the intersection of revenue and code. I don't just manage accounts; I resolve the complex technical blockers that prevent renewals and stall implementations.
I take a highly logical, gimmick-free approach to problem-solving. Whether I am troubleshooting API integrations via Swagger/Insomnia, executing Data Mapping across CRM/ERP systems, or deploying B2B Solutions, my focus is on secure, scalable architecture that protects revenue without requiring constant Engineering escalations.
- 🔭 Currently Executing: Snowflake data pipelines (Streams, Tasks, Stored Procedures) and Terraform infrastructure.
- 🐧 Philosophy: Pragmatist. Security-conscious. Strong advocate for Linux and Open Source tools.
- ⚡ Recent Build: Engineered a custom portfolio site (11ty, Nunjucks, Tailwind) featuring Firebase authentication for gated content via secure GitHub Actions deployment.
