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Original file line number Diff line number Diff line change
Expand Up @@ -39,37 +39,36 @@ You’ll now receive payments for invoices directly into this bank account.
- US-issued ID
- The company address must be in the US
- The controlling officer (the member initiating the connection to the bank account)'s address must be in the US
- The controlling officer must have a US-issued social security number
- **Important:** The person adding the bank account doesn’t need to be an account signer but they must enter their own personal information when connecting the bank account. If another person enters their details, the account will be flagged for review, delaying verification.
- The controlling officer must have a U.S.-issued Social Security number

**Important:** The person adding the bank account doesn’t need to be an account signer but they must enter their own personal information when connecting the bank account. If another person enters their details, the account will be flagged for review, delaying verification.

## Step 1: Connect the Bank Account

1. Hover over **Settings**, then click **Account**.
3. Click the **Wallet** and scroll to **Bank Accounts**.
4. Choose **Add verified bank account** > **Connect to your bank**.
6. Click **Continue**.
7. Enter your phone number and click **Continue**.
8. Select your bank and login.
1. Head to **Settings > Account > Wallet > Bank Accounts**.
2. Choose **Add verified bank account** > **Connect to your bank**.
3. Click **Continue**.
4. Enter your phone number and click **Continue**.
5. Select your bank and login.
- If your bank isn’t listed, click the **X**, select **Connect manually**, enter details, check the box, and click **Save & continue**.
9. Click **Allow**.
10. Ensure the correct account is selected and click **Save & continue**.
11. Enter company details:
6. Click **Allow**.
7. Ensure the correct account is selected and click **Save & continue**.
8. Enter company details:
- **Legal business name**
- **Physical company address** (U.S. address only, no P.O. boxes)
- **Company phone number**
- **Company website** (required for Expensify Card/payments, e.g., `https://www.expensify.com`)
- **Tax Identification Number (TIN)**
- **Company incorporation type, date, and state**
- **Industry Classification Code** ([Find yours here](https://www.sec.gov/corpfin/division-of-corporation-finance-standard-industrial-classification-sic-code-list))
12. Enter your personal information, including a U.S. address and SSN, and click **Save & continue**.
13. Verify your identity by uploading:
9. Enter your personal information, including a U.S. address and SSN, and click **Save & continue**.
10. Verify your identity by uploading:
- A **photo ID** (passport or identity card, must be valid and U.S.-issued)
- A **short video** of yourself
14. If applicable, check **Additional Information**:
11. If applicable, check **Additional Information**:
- If an individual owns 25% or more of the business, their personal details must be provided.
- If the business is a **non-profit**, leave the boxes unchecked.
15. Agree to the terms by selecting the checkboxes.
16. Click **Save & continue**.
12. Agree to the terms by selecting the checkboxes and clicking **Save & continue**.

## Step 2: Verify the Bank Account

Expand All @@ -81,10 +80,9 @@ Expensify will send **three test transactions** within **1-2 business days**. To

## Step 3: Add the Bank Account to the Workspace

1. Hover over **Settings**, then click **Workspaces**.
2. Click the desired workspace.
3. Click the **Reimbursement** tab.
4. Click **Direct**, then **Add business bank account** and select the account.
1. Head to **Settings > Workspace > [Workspace Name] > Workflows > Make or track payments**.

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One comment from copilot is that we use Settings > workspace instead of Settings > Workspaces. For example, below we use the plural. I'm not sure which is correct here though

  1. Navigate to Settings > Workspaces [Workspace Name] > Workflows.

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yep! doing a preliminary review before passing it over to you to merge and have come across this a couple of times. updating as i go!

2. Click **Direct**.
3. Choose **Add business bank account**, and select the account.

---

Expand Down Expand Up @@ -132,7 +130,7 @@ If automatic verification fails, manual verification may require documents like:
- **Business address verification**
- **Bank letter confirming account ownership**

For details, contact Concierge.
For details, contact Concierge Support.

## What if I don’t see all three test transactions?

Expand Down Expand Up @@ -168,9 +166,9 @@ Yes, Expensify **cannot process direct payments** for businesses in:
- Casinos & Gambling/Betting Services
- Non-FI, Money Orders
- Wires, Money Orders
- Government Owned Lotteries
- Government Licensed Online Casinos (Online Gambling)
- Government Licensed Horse/Dog Racing
- Government-Owned Lotteries
- Government-Licensed Online Casinos (Online Gambling)
- Government-Licensed Horse/Dog Racing
- Crypto-currency businesses
- Internet gambling
- Marijuana-related businesses
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -15,14 +15,13 @@ If you'd like an option for direct international payments, consider setting up [

# Setting Up ABA Payments

1. Go to **Settings > Workspaces**.
2. Select the workspace you want to configure.
3. Click the **Reports** tab.
4. In the **Report Currency** dropdown, select **AUD A$**.
5. Click the **Reimbursement** tab.
6. Set **Reimbursement Type** to **Indirect**.
7. Enable the toggle.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **AUD A$**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**
5. Set **Reimbursement Type** to **Indirect**.
6. Toggle **Collect bank account details** on.

Once enabled, employees can submit expenses in AUD, and you can process reimbursements via ABA files.
Once the setup is complete, employees can submit expenses in AUD, and you can process reimbursements via ABA files.

</div>
Original file line number Diff line number Diff line change
@@ -1,5 +1,5 @@
---
title: Share-Verified-Business-Bank-Account.md
title: Share Verified Business Bank Account
description: Learn how to share access to a verified business bank account in Expensify to reimburse employees or pay vendor bills.
keywords: [Expensify Classic, share bank account, reimburse, vendor payments, Workspace Admin]
---
Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -25,13 +25,14 @@ If your company’s business bank account is located in Australia, you can enabl
---

# Step 1: Connect Your Australian Bank Account
1. Go to **Settings > Workspaces > [Workspace Name] > Reports**.
2. Ensure the workspace currency is set to **AUD**.
3. Click the **Reimbursements** tab.
4. Set the reimbursement method to **Direct**.
5. Click **Add business bank account**.
6. Choose **Australia** as the country and confirm the currency is AUD.
7. Enter bank details and click **Save & Continue**.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **AUD A$**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**
5. Set **Reimbursement Type** to **Direct**.
6. Click **Add business bank account**.
7. Choose **Australia** as the country and confirm the currency is listed as AUD.
8. Enter the bank details and click **Save & Continue**.

---

Expand All @@ -42,14 +43,14 @@ If your company’s business bank account is located in Australia, you can enabl
- Bank statement or voided check
- Proof of Beneficial Ownership
- Certified ID & address for all signatories
3. Expensify's Compliance Team will send the **PDS FSG paperwork** to your company's directors (the same company directors who are listed as signors on `Page 3` of the Partner Application Form).
3. Expensify's Compliance Team will send the **PDS FSG paperwork** to your company's directors (the same company directors who are listed as signers on `Page 3` of the Partner Application Form).
4. Our Compliance Team will review your form and contact you if additional information is required.

---

# Step 3: Confirm Test Transactions
1. **Expensify will send test deposits to the provided bank account:** Once those are sent, our support team will ask you to verify the deposit amounts.
2. Once the test deposit amounts are confirmed, the bank account is verified to use for global reimbursement.
2. Once the test deposit amounts are confirmed, the bank account is verified for global reimbursement.

---

Expand All @@ -58,8 +59,8 @@ If your company’s business bank account is located in Australia, you can enabl
⏳**Timeline:** From the time you submit all requested documentation, you can expect to start using global reimbursement within one to two weeks. Once the verification is complete, the bank account is typically ready to go within two business days

Once the bank account is approved for global reimbursement:
1. Go to **Settings > Workspaces > [Workspace Name] > Reimbursements**.
2. Set the verified AUD account as the default reimbursement method.
1. Go to **Settings > Workspaces > [Workspace Name] > Workflows**.
2. Under **Make or track payments**, set the verified AUD account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
- Navigate to **Settings > Account > Wallet**.
- Click **Add deposit-only bank account** and input their bank details.
Expand All @@ -69,7 +70,7 @@ Once the bank account is approved for global reimbursement:
# FAQ

## What is a PDS FSG?
It stands for Product Disclosure Statement & Financial Services Guide, a legal document sent to the company's directors. The **Corpay PDS FSG** paperwork must be sent to company directors for signing before onboarding begins.
It stands for Product Disclosure Statement & Financial Services Guide, a legal document sent to the company's directors. The **Corpay PDS FSG** paperwork must be sent to the company directors for signing before onboarding begins.

## Can other admins send global reimbursements?
Yes. Once verified, the reimbursement account can be shared with other workspace admins.
Expand Down
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Expand Up @@ -24,13 +24,14 @@ If your business bank account is based in Canada, you can send global reimbursem
---

# Step 1: Connect Your Canadian Bank Account
1. Go to **Settings > Workspaces > [Workspace Name] > Reports**.
2. Confirm the workspace currency is set to **CAD**.
3. Click the **Reimbursements** tab.
4. Set the reimbursement method to **Direct**.
5. Click **Add business bank account**.
6. Click **Switch country** and set the **currency** to CAD.
7. Enter your Canadian bank account details and click **Save & Continue**.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **CAD**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**
5. Set the reimbursement method to **Direct**.
6. Click **Add business bank account**.
7. Click **Switch country** and confirm the currency shows CAD.
8. Enter your Canadian bank account details and click **Save & Continue**.

---

Expand All @@ -47,7 +48,7 @@ If your business bank account is based in Canada, you can send global reimbursem

# Step 3: Confirm Test Transactions
1. **Expensify will send test deposits to the provided bank account:** Once those are sent, our support team will ask you to verify the deposit amounts.
2. Once the test deposit amounts are confirmed, the bank account is verified to use for global reimbursement.
2. Once the test deposit amounts are confirmed, the bank account is verified for global reimbursement.

---

Expand All @@ -56,9 +57,10 @@ If your business bank account is based in Canada, you can send global reimbursem
⏳**Timeline:** From the time you submit all requested documentation, you can expect to start using global reimbursement within one to two weeks. Once the verification is complete, the bank account is typically ready to go within two business days

After the account is verified:
1. Go to **Settings > Workspaces > [Workspace Name] > Reimbursements**.
2. Select the verified Canadian account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
1. Go to **Settings > Workspaces > [Workspace Name] > Workflows**.
2. Scroll to **Make or track payments**.
3. Select the verified Canadian account as the default reimbursement method.
4. Instruct employees to connect their deposit account:
- Go to **Settings > Account > Wallet**.
- Click **Add deposit-only bank account** and enter their deposit account details.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -22,18 +22,19 @@ If your business operates in the European Union, you can send international reim

## Special Requirements:
- 🇮🇹 **Italy:** Requires "Codice Fiscale" (Tax ID).
- 🇪🇸 **Spain:** A driver’s license is not accepted as a valid form ID.
- 🇪🇸 **Spain:** A driver’s license is not accepted as a valid form of ID.

---

# Step 1: Connect Your EU Bank Account
1. Go to **Settings > Workspaces > [Workspace Name] > Reports**.
2. Confirm the workspace currency is **EUR**.
3. Click the **Reimbursements** tab.
4. Set the reimbursement method to **Direct**.
5. Click **Add business bank account**.
6. Select your country and make sure the currency is set to EUR.
7. Enter your account details and click **Save & Continue**.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **EUR**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**
5. Set the reimbursement method to **Direct**.
6. Click **Add business bank account**.
7. Select your country and make sure the currency is set to EUR.
8. Enter your account details and click **Save & Continue**.

---

Expand Down Expand Up @@ -62,7 +63,7 @@ If your business operates in the European Union, you can send international reim

# Step 4: Confirm Test Payment
1. **Expensify will send a test payment to the bank account:** Once sent, our support team will ask you to verify the payment amount.
2. Once the test payment is confirmed, the bank account is verified to use for global reimbursement.
2. Once the test payment is confirmed, the bank account is verified for global reimbursement.

---

Expand All @@ -71,9 +72,10 @@ If your business operates in the European Union, you can send international reim
⏳**Timeline:** After the executed mandate (authorization form) is signed and sent to your bank, it takes 10–12 business days for the bank account to be set up for direct debits.

Once the bank account is approved for global reimbursement:
1. Go to **Settings > Workspaces > [Workspace Name] > Reimbursements**.
2. Choose your verified EU account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
1. Go to **Settings > Workspaces > [Workspace Name] > Workflows**.
2. Scroll to **Make or track payments**.
3. Choose your verified EU account as the default reimbursement method.
4. Instruct employees to connect their deposit account:
- Go to **Settings > Account > Wallet**.
- Click **Add deposit-only bank account** and input their account details.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -26,13 +26,14 @@ If your business operates in Singapore, you can enable global reimbursements to
---

# Step 1: Connect Your Singaporean Bank Account
1. Go to **Settings > Workspaces > [Workspace Name] > Reports**.
2. Confirm the workspace currency is set to **SGD**.
3. Click the **Reimbursements** tab.
4. Set the reimbursement method to **Direct**.
5. Click **Add business bank account**.
6. Select **Singapore** as the country and confirm the currency is SGD.
7. Fill in your account details and click **Save & Continue**.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **SGD**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**.
5. Set the reimbursement method to **Direct**.
6. Click **Add business bank account**.
7. Select **Singapore** as the country and confirm the currency is SGD.
8. Fill in your account details and click **Save & Continue**.

---

Expand All @@ -58,9 +59,10 @@ If your business operates in Singapore, you can enable global reimbursements to
**Timeline:** ⏳ From the time you submit all requested documentation, it can take up to **3 weeks**. We recommend pre-funding your account during this time to prevent reimbursement delays.

Once the bank account is approved for global reimbursement:
1. Go to **Settings > Workspaces > [Workspace Name] > Reimbursements**.
2. Set the verified SGD bank account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
1. Go to **Settings > Workspaces > [Workspace Name] > Workflows**.
2. Scroll to **Make or track payments**.
3. Set the verified SGD bank account as the default reimbursement method.
4. Instruct employees to connect their deposit account:
- Go to **Settings > Account > Wallet**.
- Click **Add deposit-only bank account** to input their non-SGD account info.

Expand Down
Original file line number Diff line number Diff line change
Expand Up @@ -25,13 +25,14 @@ If your business operates out of the U.K., you can enable global reimbursements
---

# Step 1: Connect Your UK Bank Account
1. Go to **Settings > Workspaces > [Workspace Name] > Reports**.
2. Confirm the workspace currency is set to **GBP**.
3. Click the **Reimbursements** tab.
4. Set the reimbursement method to **Direct**.
5. Click **Add business bank account**.
6. Select **United Kingdom** as the country and confirm the **currency** is GBP.
7. Enter your bank account details and click **Save & Continue**.
1. Go to **Settings > Workspaces [Workspace Name] > Overview**.
2. In the **Report Currency** dropdown, select **GBP**.
3. Navigate to **Settings > Workspaces [Workspace Name] > Workflows**.
4. Scroll to **Make or track payments**.
5. Set the reimbursement method to **Direct**.
6. Click **Add business bank account**.
7. Select **United Kingdom** as the country and confirm the **currency** is GBP.
8. Enter your bank account details and click **Save & Continue**.

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# Step 4: Confirm Test Payment
1. **Expensify will send a test payment to the bank account:** Once sent, our support team will ask you to verify the payment amount.
2. Once the test payment is confirmed, the bank account is verified to use for global reimbursement.
2. Once the test payment is confirmed, the bank account is verified for global reimbursement.

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⏳**Timeline:** After the executed mandate (authorization form) is signed and sent to your bank, it takes 10–12 business days for the bank account to be set up for direct debits.

Once the bank account is approved for global reimbursement:
1. Go to **Settings > Workspaces > [Workspace Name] > Reimbursements**.
2. Choose your verified EU account as the default reimbursement method.
3. Instruct employees to connect their deposit account:
1. Go to **Settings > Workspaces > [Workspace Name] > Workflows**.
2. Scroll to **Make or track payments**.
3. Choose your verified EU account as the default reimbursement method.
4. Instruct employees to connect their deposit account:
- Go to **Settings > Account > Wallet**.
- Click **Add deposit-only bank account** and input their account details.
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