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amyevans merged 1 commit into from
Apr 29, 2024
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Create Reorder-chat-inbox.md #40888

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49 changes: 49 additions & 0 deletions docs/articles/new-expensify/chat/Reorder-chat-inbox.md
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---
title: Reorder chat inbox
description: Change how your chats are displayed in your inbox
---
<div id="new-expensify" markdown="1">

You can customize the order of the chat messages in your inbox by pinning them to the top and/or changing your message priority to Most Recent or #focus:
- **Pin**: Bumps a specific chat up to the top of your inbox list.
- **Message priority**: Determines the order that messages are sorted and displayed:
- **Most Recent**: Displays all chats by default sorted by the most recent, and keep your pinned chats at the top of the list.
- **#focus**: Displays only unread and pinned chats sorted alphabetically.

# Pin a message

{% include selector.html values="desktop, mobile" %}

{% include option.html value="desktop" %}
Right-click a chat in your inbox and select **Pin**. The chat will now be pinned to the top of your inbox above all of the others.

To unpin a chat, repeat this process to click the pin icon again to remove it.
{% include end-option.html %}

{% include option.html value="mobile" %}
Press and hold a chat in your inbox and select **Pin**. The chat will now be pinned to the top of your inbox above all of the others.

To unpin a chat, repeat this process to tap the pin icon again to remove it.
{% include end-option.html %}

{% include end-selector.html %}

# Change message priority

{% include selector.html values="desktop, mobile" %}

{% include option.html value="desktop" %}
1. Click your profile image or icon in the bottom left menu.
2. Click the **Preferences** tab on the left.
3. Click **Priority Mode** to select either #focus or Most recent.
{% include end-option.html %}

{% include option.html value="mobile" %}
1. Tap your profile image or icon in the bottom menu.
2. Tap the **Preferences** tab.
3. Tap **Priority Mode** to select either #focus or Most recent.
{% include end-option.html %}

{% include end-selector.html %}

</div>