Virtual Card - Oops, something went wrong page is shown When Verifying

[jponikarchuk]

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Version Number: 9.4.33-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #91634
Email or phone of affected tester (no customers): applausetester+dspr633@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Pull Request QA execution
Device used: Mac 14.5/ Chrome
App Component: Other

Action Performed:

Precondition: Log in as an account with UK/EU Expensify Card holder (ECUK) with a virtual Expensify Card assigned and no/incomplete personal details on file, with biometrics/passkeys enrolled.

1. Login to the Account
2. go to Settings → Wallet.
3. Tap into the virtual card details page. > Click on Reveal
4. Complete the Flow and and click on Confirm
5. Try to Complete the biometric/passkey challenge.

Expected Result:

User is able to pass the verification

Actual Result:

Verification fails and Oops, something went wrong page is shown

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari

Screenshots/Videos

Video.mp4

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[melvin-bot]

Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

Still overdue 6 days?! Let's take care of this!

[melvin-bot]

8 days overdue is a lot. Should this be a Weekly issue? If so, feel free to change it!

[melvin-bot]

10 days overdue. Is anyone even seeing these? Hello?

[melvin-bot]

this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!