[Exploratory] - Agents - Deleted agent´s chat, remains present on "Inbox" as "Hidden" with fallback avatar.

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Version Number: 9.3.81-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #90751
Email or phone of affected tester (no customers): applausetester+ib0005@applause.expensifail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Motorola MotoG60 / Android 12 (Hybrid app) - Windows 11 / Chrome
App Component: User Settings

Action Performed:

Prerequisite: Log in with expensifail account.

1. Open the Expensify app.
2. Navigate to "Account" > "Agents"
3. Create a new agent.
4. Navigate to "Inbox" and open agent´s chat.
5. Return to "Account" > "Agents"
6. Open the created agent and delete it.
7. Return to "Inbox"
8. Note that agent´s chat is still visible as "Hidden" with fallback avatar.

Expected Result:

After an agent is deleted, chat should not be visible anymore on "Inbox", as agent is now inactive.

Actual Result:

Agent´s chat remains visible on "Inbox" as "Hidden" with fallback avatar after agent is deleted.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome Safari

Screenshots/Videos

Bug7162786_1779722755997.Agent_Hidden.mp4

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Applause Internal Information
Exported by: Julia Ponikarchuk
Bug ID: 7162786

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