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VBA - Start over button is not responding when connecting a bank account - reported by: @puneet-here #8497

Description

@kavimuru

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Action Performed:

  1. Go to staging.new.expensify.com
  2. Log in with expensifail account
  3. Go to Settings- Performance
  4. Enable the Staging Server
  5. Go to any Workspace and select connect bank account - connect through the Plaid
  6. Use Wells Fargo Bank account
  7. User name - user_good/ pass_good
  8. Select Saving account
  9. Fill out all information on Company information page
  10. Click Save and Continue
  11. Close the modal
  12. Go back to Workspace - Connect bank account
  13. Click Start over button

Expected Result:

User is taken to Connect bank account page with plaid and manual options

Actual Result:

Start over button is not responding after didn't finish to set up VBA flow

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platform:

Where is this issue occurring?

  • Web
  • Mobile Web

Version Number: v1.1.51-0

Reproducible in staging?: Y

Reproducible in production?: Y

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos:

Bug5521290_Recording__167.mp4
Bug5521290_Screen_Recording_20220405-161120_Chrome__1_.mp4

Upwork job link: https://www.upwork.com/jobs/~015fed310b700cfa88

Issue reported by: Applause @Puneet-here

Slack conversation: https://expensify.slack.com/archives/C01GTK53T8Q/p1648737170322789

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BugSomething is broken. Auto assigns a BugZero manager.DailyKSv2EngineeringInternalRequires API changes or must be handled by Expensify staff

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