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[$250] Report -Unexpected error and empty preview when splitting distance expense and deleting split #83518

Description

@mitarachim

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Version Number: 9.3.26.0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #82257
Email or phone of affected tester (no customers): ibellicotest+2250@gmail.com
Issue reported by: Applause Internal Team
Bug source: Exploratory - Significant User Experience Deterioration
Device used: Motorola MotoG60 / Android 12 (Hybrid app)
App Component: Money Requests

Action Performed:

Prerequisite: Account has at least one workspace.

  1. Open the Expensify app.
  2. Open any workspace chat.
  3. Create a map distance expense.
  4. Open the report of the just created expense.
  5. Tap on "More" > "Split"
  6. Long tap and select one of the splits.
  7. Tap on dropdown menu and delete it.
  8. Note that when landing on report with remaining split, map is not visible and app keeps loading.
  9. Return to chat.
  10. Note that after app finishes loading, deleted split appears briefly and an "Unexpected error" message appears on remaining split.
  11. Reopen report and dismiss the error.
  12. Note that you land on chat and both splits disappeared.
  13. Return to "Inbox" and reopen chat.
  14. Note that remaining split reappears but map is not visible on preview.

Expected Result:

After splitting a distance expense and deleting one split, user should land on report again, where remaining split information and map should be displayed correctly.

Actual Result:

After splitting a distance expense and deleting one split, user lands on report of remaining expense, where app keeps loading and map is not visible. After returning to chat, when app finishes loading, deleted split reappears briefly and an "Unexpected error" message appears on remaining split.
Dismissing error message makes remaining split disappears and user has to navigate to "Inbox" and reopen chat to make it reappear. Report preview is displayed without map after split reappears.

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari

Screenshots/Videos

Bug7088572_1772047640766.Une.mp4

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Issue OwnerCurrent Issue Owner: @shubham1206agra
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  • Upwork Job URL: https://www.upwork.com/jobs/~022026842211779649918
  • Upwork Job ID: 2026842211779649918
  • Last Price Increase: 2026-02-26

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