[$500] Screen Reader: Many Pages: There is no dialog role and title announced

[nbhardwaj-del]

Action Performed:

Prerequisite:

• the user is logged in

1. Using JAWS + Chrome, open the page https://new.expensify.com/settings/about
2. Navigate using TAB to the 'App download links' button and press Space to activate it.
3. Note what is displayed and announced.

Expected Result:

Once the layout opens it should announce the dialog role and its visible title.

Actual Result:

There is no dialog role and title announced

HTML:

App download links

Area issue was found in:

Settings-About

Failed WCAG checkpoints

WCAG 4.1.2 Name, Role, Value
https://www.w3.org/WAI/WCAG22/Understanding/name-role-value

User impact:

Providing role, state, and value information on all user interface components enables compatibility with assistive technology, such as screen readers, screen magnifiers, and speech recognition software, used by people with disabilities.

Suggested resolution:

Implement an accessible dialog to announce the dialog role. Use the aria-labelledby to associate the dialog with its visible name to announce it when opening the layout.
https://www.w3.org/WAI/ARIA/apg/patterns/dialog-modal/

Environment(s)

Windows Windows 10 - Chrome

Screenshots/Videos

Bug6997205_1762787619721.App_download_links_button_announced_without_dialog_role.mp4

Version Number: NA
Reproducible in staging?: NA
Reproducible in production?: Yes
Email or phone of affected tester (no customers): NA
Logs: https://stackoverflow.com/c/expensify/questions/4856 NA
Notes/Photos/Videos: Any additional supporting documentation Yes
Expensify/Expensify Issue URL: https://platform.applause.com/company/12102/products/36605/community-issues/6997205
Issue reported by: NA
Slack conversation: NA

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~022009685418786153962
• Upwork Job ID: 2009685418786153962
• Last Price Increase: 2026-01-28

Issue Owner

Current Issue Owner: @Krishna2323

[melvin-bot]

This issue has not been updated in over 15 days. eroding to Monthly issue.

P.S. Is everyone reading this sure this is really a near-term priority? Be brave: if you disagree, go ahead and close it out. If someone disagrees, they'll reopen it, and if they don't: one less thing to do!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~022009685418786153962

[melvin-bot]

Current assignee @mallenexpensify is eligible for the Bug assigner, not assigning anyone new.