BA - Error displays and can't proceed with the flow to Step 5

[nlemma]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: v9.2.63-3
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #75527
Email or phone of affected tester (no customers): applausetester+vq+251101@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: iPhone 14 / iOS 26.1
App Component: Workspace Settings

Action Performed:

Precondition:
Have global reimbursements beta enabled

1. Create a GBP workspace
2. Go to Workflows and press on Add bank account
3. Go through the flow up to Step 4
4. Check Yes when asked if you're the beneficial owner
5. After being asked for legal name you should be asked for country of citizenship
6. Select United Kingdom
7. Continue with the flow up to screen where you confirm the data you've entered in this part of Step 4
8. On the Let's double-check page of step 4, tap on the Confirm button

Expected Result:

Can proceed with the flow to Step 5

Actual Result:

"Auth UpdateCorpayOnboardingAdditionalData returned an error" displays

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug7013100_1764078844409.errorBA_-_Trim.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@bfitzexpensify Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@bfitzexpensify Eep! 4 days overdue now. Issues have feelings too...

[bfitzexpensify]

Haven't yet had time to test this flow

[melvin-bot]

@bfitzexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[bfitzexpensify]

I think the issue here is that they used the wrong format of zip code (it's not 5 digits in the UK, it's a mixture of numbers and letters). Still, we might be able to improve that error message to indicate that

Edit: I don't think this is right.