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[$250] LHN - Thread message in IOU is not shown in LHN until the thread is opened, no unread mark #74579

Description

@jponikarchuk

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Version Number: 9.2.46-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: https://test-management.browserstack.com/projects/2219752/folder/13176925/test-cases/41237594
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: MacBook Air 15.6.1 Chrome, iPhone 15 iOS 26.0.1 Safari
App Component: Left Hand Navigation (LHN)

Action Performed:

Preconditions: User A and User B signed in to ND, have a conversation with each other

  1. User A, send a manual expense in 1:1 chat with User B, do not open the expense details
  2. User B, open the expense details and send a message
  3. User A, observe created thread in LHN - the chat is bold, but the new message is not shown in LHN
  4. User A, open the thread - "new message" marker is not displayed above the message

Expected Result:

Sent message is displayed in LHN under report name "User B owes $XX", "new message" green marker is shown above the unread message in IOU thread

Actual Result:

The thread is shown in User A's LHN, but shows "This chat is with User B". The actual message is shown after opening the thread. When User A opens the thread, "new message" marker is missing

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

bandicam.2025-11-07.15-47-34-174.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~021988726242755779996
  • Upwork Job ID: 1988726242755779996
  • Last Price Increase: 2025-12-17
Issue OwnerCurrent Issue Owner: @amyevans

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BugSomething is broken. Auto assigns a BugZero manager.InternalRequires API changes or must be handled by Expensify staffMonthlyKSv2

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