[$250] Copilot - Magic Code page doesn’t display email if the user’s account is not validated

[jponikarchuk]

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Version Number: v9.2.37-1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from BrowserStack: #72493
Email or phone of affected tester (no customers): biruknew45+3e66hhj@gmail.com
Issue reported by: Applause Internal Team
Device used: Web, mweb
App Component: User Settings

Action Performed:

Precondition:
User A adds User B as copilot (any access level)
User B must be an unvalidated account
Perform the following steps as User B:

1. Go to staging.new.expensify.com
2. Go to Account
3. Open account switcher
4. Select User A account
5. Open account switcher
6. Select User B account to change it back to the original account
7. Go to Security > Add copilot
8. Enter magic code
9. Select any user
10. Select any access level
11. Click Add copilot

Expected Result:

On magic code page, user email should be included in.

Actual Result:

In step 7, user email is missing after "Please enter the magic code sent to "
In step 11, on magic code page, user email is missing in "Please enter the magic code sent to to add a copilot" message

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021981428782718078934
• Upwork Job ID: 1981428782718078934
• Last Price Increase: 2025-10-23

Issue Owner

Current Issue Owner: @abzokhattab

[melvin-bot]

Triggered auto assignment to @clarajones-expensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[paulnjs]

Proposal

Please re-state the problem that we are trying to solve in this issue.

In step 7, user email is missing after "Please enter the magic code sent to "
In step 11, on magic code page, user email is missing in "Please enter the magic code sent to to add a copilot" message

What is the root cause of that problem?

The account?.primaryLogin is only available when the user signs in. After switching to copilot and go back, this data is not available

App/src/pages/settings/VerifyAccountPageBase.tsx

Line 25 in 9e97155

const contactMethod = account?.primaryLogin ?? '';

What changes do you think we should make in order to solve the problem?

Fallback this with session?.email and do the same for other validate code modal

const [session] = useOnyx(ONYXKEYS.SESSION, {canBeMissing: true});
const contactMethod = (account?.primaryLogin || session?.email) ?? '';

App/src/pages/settings/VerifyAccountPageBase.tsx

Line 25 in 9e97155

const contactMethod = account?.primaryLogin ?? '';

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

undefined

What alternative solutions did you explore? (Optional)

We can create a hook to get the primaryLogin which getting from account?.primaryLogin and fallback with session?.email. And then we can check all places are using account?.primaryLogin to replace with the hook.

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021981428782718078934

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @abzokhattab (External)

[ishpaul777]

@daledah 👋 please raise follow up to #72493