[Due for payment 2025-10-13] [$250] Search -IOU details are displayed on chat preview on LHN but not visible preview on "Search"

[lanitochka17]

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---

Version Number: 9.2.17-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2219752/test-runs/TR-901/folder/13177029/41237789/912953950
Email or phone of affected tester (no customers): ibellicotest+1844@gmail.com
Issue reported by: Applause - Internal Team

Action Performed:

1. Open the Expensify app
2. Tap on FAB and select "Create Expense"
3. Create a manual expense and submit it to a chat with an user with no existing conversation
4. Once redirected to chat, return to "Inbox"
5. Note that chat preview shows the expense details
6. Tap on the search icon on the top right corner
7. Note that chat preview, only shows receiver´s Email

Expected Result:

After submitting an expense to a 1:1 conversation, chat preview should display the expense details on "Inbox" and also on "Search"

Actual Result:

After submitting an expense to a 1:1 conversation, chat preview shows the expense details on "Inbox", but preview on "Search" only shows receiver´s Email

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6954712_1758733715832.Preview.mp4

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Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021971193264091430257
• Upwork Job ID: 1971193264091430257
• Last Price Increase: 2025-09-25

Issue Owner

Current Issue Owner: @Gonals

[melvin-bot]

Triggered auto assignment to @bfitzexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021971193264091430257

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ikevin127 (External)

[nkdengineer]

Proposal

Please re-state the problem that we are trying to solve in this issue.

After submitting an expense to a 1:1 conversation, chat preview shows the expense details on "Inbox", but preview on "Search" only shows receiver´s Email

What is the root cause of that problem?

The subtitle on Search is the result of getAlternateText function.

App/src/libs/OptionsListUtils/index.ts

Line 842 in c4fed83

result.alternateText = showPersonalDetails && personalDetail?.login ? personalDetail.login : getAlternateText(result, {showChatPreviewLine, forcePolicyNamePreview});

The text is getting from option.lastMessageText, when the last action is report preview action, option.lastMessageText is empty then the user email is displayed.

App/src/libs/OptionsListUtils/index.ts

Line 460 in c4fed83

const formattedLastMessageText = formatReportLastMessageText(option.lastMessageText ?? '');

What changes do you think we should make in order to solve the problem?

We should fallback the value with the calculated last message text from getLastMessageTextForReport. We need to pass lastActorDetails to getAlternateText function.

function getAlternateText(option: OptionData, {showChatPreviewLine = false, forcePolicyNamePreview = false}: PreviewConfig, lastActorDetails: Partial<PersonalDetails> = {}) {

const formattedLastMessageText = formatReportLastMessageText(Parser.htmlToText(option.lastMessageText ?? '')) || getLastMessageTextForReport({report, lastActorDetails});

App/src/libs/OptionsListUtils/index.ts

Line 460 in c4fed83

const formattedLastMessageText = formatReportLastMessageText(option.lastMessageText ?? '');

const lastActorDetails: Partial<PersonalDetails> | undefined = report?.lastActorAccountID && personalDetails?.[report.lastActorAccountID] ? personalDetails[report.lastActorAccountID] : undefined;
        result.alternateText = showPersonalDetails && personalDetail?.login ? personalDetail.login : getAlternateText(result, {showChatPreviewLine, forcePolicyNamePreview}, lastActorDetails);

App/src/libs/OptionsListUtils/index.ts

Line 842 in c4fed83

result.alternateText = showPersonalDetails && personalDetail?.login ? personalDetail.login : getAlternateText(result, {showChatPreviewLine, forcePolicyNamePreview});

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

NA

What alternative solutions did you explore? (Optional)

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.

[dmkt9]

There is no duplication with #71226 (comment)

Proposal

Please re-state the problem that we are trying to solve in this issue.

After submitting an expense to a 1:1 conversation, chat preview shows the expense details on "Inbox", but preview on "Search" only shows receiver´s Email

What is the root cause of that problem?

1. The alternateText is retrieved here to be displayed in the Search modal:
   

   App/src/libs/OptionsListUtils/index.ts

   Line 842 in f49b64b

   result.alternateText = showPersonalDetails && personalDetail?.login ? personalDetail.login : getAlternateText(result, {showChatPreviewLine, forcePolicyNamePreview});

   
   Its value is returned via the getAlternateText function.
   However, since option.lastMessageText is '', formattedLastMessageText also ends up being '':
   

   App/src/libs/OptionsListUtils/index.ts

   Line 460 in f49b64b

   const formattedLastMessageText = formatReportLastMessageText(Parser.htmlToText(option.lastMessageText ?? ''));

   
   As a result, it falls back to displaying the login email because formattedLastMessageText === '':
   

   App/src/libs/OptionsListUtils/index.ts

   Lines 488 to 490 in f49b64b

   	return showChatPreviewLine && formattedLastMessageText
   	? formattedLastMessageTextWithPrefix
   	: formatPhoneNumber(option.participantsList && option.participantsList.length > 0 ? (option.participantsList.at(0)?.login ?? '') : '');

2. The option.lastMessageText is retrieved here:
   

   App/src/libs/OptionsListUtils/index.ts

   Lines 826 to 830 in f49b64b

   	if (result.private_isArchived) {
   	result.lastMessageText = translateLocal('reportArchiveReasons.default');
   	} else {
   	result.lastMessageText = report.lastMessageText ?? '';
   	}

   
   Unlike in the LHN, the lastMessageText here is pulled directly from report.lastMessageText, which typically reflects the report’s comment.
   This creates an inconsistency:
   

   App/src/libs/SidebarUtils.ts

   Lines 709 to 901 in f49b64b

   	const lastActorAccountID = lastAction?.actorAccountID || report.lastActorAccountID;
   	// If the last actor's details are not currently saved in Onyx Collection,
   	// then try to get that from the last report action if that action is valid
   	// to get data from.
   	let lastActorDetails: Partial<PersonalDetails> | null = lastActorAccountID ? (personalDetails?.[lastActorAccountID] ?? null) : null;
   	if (!lastActorDetails && lastAction) {
   	const lastActorDisplayName = lastAction?.person?.[0]?.text;
   	lastActorDetails = lastActorDisplayName
   	? {
   	displayName: lastActorDisplayName,
   	accountID: report.lastActorAccountID,
   	}
   	: null;
   	}
   	// Assign the actor account ID from the last action when it’s a REPORT_PREVIEW action.
   	// to ensures that lastActorDetails.accountID is correctly set in case it's empty string
   	if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.REPORT_PREVIEW && lastActorDetails) {
   	lastActorDetails.accountID = lastAction.actorAccountID;
   	}
   	const lastActorDisplayName = getLastActorDisplayName(lastActorDetails);
   	let lastMessageTextFromReport = lastMessageTextFromReportProp;
   	if (!lastMessageTextFromReport) {
   	lastMessageTextFromReport = getLastMessageTextForReport({report, lastActorDetails, movedFromReport, movedToReport, policy, isReportArchived});
   	}
   	// We need to remove sms domain in case the last message text has a phone number mention with sms domain.
   	let lastMessageText = Str.removeSMSDomain(lastMessageTextFromReport);
   	const isGroupChat = isGroupChatUtil(report) || isDeprecatedGroupDM(report, isReportArchived);
   	const isThreadMessage = isThread(report) && lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.ADD_COMMENT && lastAction?.pendingAction !== CONST.RED_BRICK_ROAD_PENDING_ACTION.DELETE;
   	if ((result.isChatRoom || result.isPolicyExpenseChat || result.isThread || result.isTaskReport || isThreadMessage || isGroupChat) && !isReportArchived) {
   	const lastActionName = lastAction?.actionName ?? report.lastActionType;
   	const prefix = getReportSubtitlePrefix(report);
   	if (isRenamedAction(lastAction)) {
   	result.alternateText = getRenamedAction(lastAction, isExpense, lastActorDisplayName);
   	} else if (isTaskAction(lastAction)) {
   	result.alternateText = formatReportLastMessageText(getTaskReportActionMessage(lastAction).text);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.LEAVE_ROOM) {
   	const actionMessage = getReportActionMessageText(lastAction);
   	result.alternateText = actionMessage ? `${lastActorDisplayName}: ${actionMessage}` : '';
   	} else if (isInviteOrRemovedAction(lastAction)) {
   	let actorDetails;
   	if (lastAction.actorAccountID) {
   	actorDetails = personalDetails?.[lastAction?.actorAccountID];
   	}
   	let actorDisplayName = lastAction?.person?.[0]?.text;
   	if (!actorDetails && actorDisplayName && lastAction.actorAccountID) {
   	actorDetails = {
   	displayName: actorDisplayName,
   	accountID: lastAction.actorAccountID,
   	};
   	}
   	actorDisplayName = actorDetails ? getLastActorDisplayName(actorDetails) : undefined;
   	const lastActionOriginalMessage = lastAction?.actionName ? getOriginalMessage(lastAction) : null;
   	const targetAccountIDs = lastActionOriginalMessage?.targetAccountIDs ?? [];
   	const targetAccountIDsLength = targetAccountIDs.length !== 0 ? targetAccountIDs.length : (report.lastMessageHtml?.match(/<mention-user[^>]*><\/mention-user>/g)?.length ?? 0);
   	const verb =
   	lastActionName === CONST.REPORT.ACTIONS.TYPE.ROOM_CHANGE_LOG.INVITE_TO_ROOM || lastActionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.INVITE_TO_ROOM
   	? translateLocal('workspace.invite.invited')
   	: translateLocal('workspace.invite.removed');
   	const users = translateLocal(targetAccountIDsLength > 1 ? 'common.members' : 'common.member')?.toLocaleLowerCase();
   	result.alternateText = formatReportLastMessageText(`${actorDisplayName ?? lastActorDisplayName}: ${verb} ${targetAccountIDsLength} ${users}`);
   	const roomName = getReportName(lastActionReport) || lastActionOriginalMessage?.roomName;
   	if (roomName) {
   	const preposition =
   	lastAction.actionName === CONST.REPORT.ACTIONS.TYPE.ROOM_CHANGE_LOG.INVITE_TO_ROOM || lastAction.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.INVITE_TO_ROOM
   	? ` ${translateLocal('workspace.invite.to')}`
   	: ` ${translateLocal('workspace.invite.from')}`;
   	result.alternateText += `${preposition} ${roomName}`;
   	}
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_NAME)) {
   	result.alternateText = getWorkspaceNameUpdatedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_DESCRIPTION)) {
   	result.alternateText = getWorkspaceDescriptionUpdatedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_CURRENCY)) {
   	result.alternateText = getWorkspaceCurrencyUpdateMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_AUTO_REPORTING_FREQUENCY)) {
   	result.alternateText = getWorkspaceFrequencyUpdateMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.CORPORATE_UPGRADE)) {
   	result.alternateText = translateLocal('workspaceActions.upgradedWorkspace');
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.TEAM_DOWNGRADE)) {
   	result.alternateText = translateLocal('workspaceActions.downgradedWorkspace');
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.INTEGRATION_SYNC_FAILED)) {
   	result.alternateText = getIntegrationSyncFailedMessage(lastAction, report?.policyID);
   	} else if (
   	isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_CATEGORY) ||
   	isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_CATEGORY) ||
   	isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_CATEGORY) ||
   	isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.SET_CATEGORY_NAME)
   	) {
   	result.alternateText = getWorkspaceCategoryUpdateMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_TAG_LIST_NAME)) {
   	result.alternateText = getCleanedTagName(getTagListNameUpdatedMessage(lastAction) ?? '');
   	} else if (isTagModificationAction(lastAction?.actionName ?? '')) {
   	result.alternateText = getCleanedTagName(getWorkspaceTagUpdateMessage(lastAction) ?? '');
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_CUSTOM_UNIT)) {
   	result.alternateText = getWorkspaceCustomUnitUpdatedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_CUSTOM_UNIT_RATE)) {
   	result.alternateText = getWorkspaceCustomUnitRateAddedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_CUSTOM_UNIT_RATE)) {
   	result.alternateText = getWorkspaceCustomUnitRateUpdatedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_CUSTOM_UNIT_RATE)) {
   	result.alternateText = getWorkspaceCustomUnitRateDeletedMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_REPORT_FIELD)) {
   	result.alternateText = getWorkspaceReportFieldAddMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_REPORT_FIELD)) {
   	result.alternateText = getWorkspaceReportFieldUpdateMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_REPORT_FIELD)) {
   	result.alternateText = getWorkspaceReportFieldDeleteMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_FIELD) {
   	result.alternateText = getWorkspaceUpdateFieldMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_MAX_EXPENSE_AMOUNT_NO_RECEIPT) {
   	result.alternateText = getPolicyChangeLogMaxExpenseAmountNoReceiptMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_MAX_EXPENSE_AMOUNT) {
   	result.alternateText = getPolicyChangeLogMaxExpenseAmountMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_DEFAULT_BILLABLE) {
   	result.alternateText = getPolicyChangeLogDefaultBillableMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_DEFAULT_REIMBURSABLE) {
   	result.alternateText = getPolicyChangeLogDefaultReimbursableMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_DEFAULT_TITLE_ENFORCED) {
   	result.alternateText = getPolicyChangeLogDefaultTitleEnforcedMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.LEAVE_POLICY) {
   	result.alternateText = getPolicyChangeLogEmployeeLeftMessage(lastAction, true);
   	} else if (isCardIssuedAction(lastAction)) {
   	result.alternateText = getCardIssuedMessage({reportAction: lastAction, expensifyCard: card});
   	} else if (lastAction?.actionName !== CONST.REPORT.ACTIONS.TYPE.REPORT_PREVIEW && lastActorDisplayName && lastMessageTextFromReport) {
   	result.alternateText = formatReportLastMessageText(Parser.htmlToText(`${lastActorDisplayName}: ${lastMessageText}`));
   	} else if (lastAction && isOldDotReportAction(lastAction)) {
   	result.alternateText = getMessageOfOldDotReportAction(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.ROOM_CHANGE_LOG.UPDATE_ROOM_DESCRIPTION) {
   	result.alternateText = getUpdateRoomDescriptionMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_EMPLOYEE) {
   	result.alternateText = getPolicyChangeLogAddEmployeeMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_EMPLOYEE) {
   	result.alternateText = getPolicyChangeLogUpdateEmployee(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_EMPLOYEE) {
   	result.alternateText = getPolicyChangeLogDeleteMemberMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.UNREPORTED_TRANSACTION)) {
   	result.alternateText = getUnreportedTransactionMessage();
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_CUSTOM_UNIT_RATE) {
   	result.alternateText = getReportActionMessageText(lastAction) ?? '';
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_INTEGRATION) {
   	result.alternateText = getAddedConnectionMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_INTEGRATION) {
   	result.alternateText = getRemovedConnectionMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_AUDIT_RATE) {
   	result.alternateText = getUpdatedAuditRateMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.ADD_APPROVER_RULE) {
   	result.alternateText = getAddedApprovalRuleMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.DELETE_APPROVER_RULE) {
   	result.alternateText = getDeletedApprovalRuleMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_APPROVER_RULE) {
   	result.alternateText = getUpdatedApprovalRuleMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.POLICY_CHANGE_LOG.UPDATE_MANUAL_APPROVAL_THRESHOLD) {
   	result.alternateText = getUpdatedManualApprovalThresholdMessage(lastAction);
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.RETRACTED) {
   	result.alternateText = getRetractedMessage();
   	} else if (lastAction?.actionName === CONST.REPORT.ACTIONS.TYPE.REOPENED) {
   	result.alternateText = getReopenedMessage();
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.TRAVEL_UPDATE)) {
   	result.alternateText = getTravelUpdateMessage(lastAction);
   	} else if (isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.TAKE_CONTROL) || isActionOfType(lastAction, CONST.REPORT.ACTIONS.TYPE.REROUTE)) {
   	result.alternateText = getChangedApproverActionMessage(lastAction);
   	} else {
   	result.alternateText =
   	lastMessageTextFromReport.length > 0
   	? formatReportLastMessageText(Parser.htmlToText(lastMessageText))
   	: getLastVisibleMessage(report.reportID, result.isAllowedToComment, {}, lastAction)?.lastMessageText;
   	if (!result.alternateText) {
   	result.alternateText = formatReportLastMessageText(
   	getWelcomeMessage(report, policy, participantPersonalDetailListExcludeCurrentUser, localeCompare, isReportArchived).messageText ?? translateLocal('report.noActivityYet'),
   	);
   	}
   	}
   	result.alternateText = prefix + result.alternateText;
   	} else {
   	if (!lastMessageText) {
   	lastMessageText = formatReportLastMessageText(
   	// eslint-disable-next-line @typescript-eslint/prefer-nullish-coalescing
   	getWelcomeMessage(report, policy, participantPersonalDetailListExcludeCurrentUser, localeCompare, isReportArchived).messageText || translateLocal('report.noActivityYet'),
   	);
   	}
   	if (shouldShowLastActorDisplayName(report, lastActorDetails, lastAction) && !isReportArchived) {
   	result.alternateText = `${lastActorDisplayName}: ${formatReportLastMessageText(Parser.htmlToText(lastMessageText))}`;
   	} else {
   	result.alternateText = formatReportLastMessageText(Parser.htmlToText(lastMessageText));
   	}
   	}

What changes do you think we should make in order to solve the problem?

We should adopt the same approach used in LHN:

App/src/libs/OptionsListUtils/index.ts

Line 829 in f49b64b

result.lastMessageText = report.lastMessageText ?? '';

const lastAction = report?.reportID ? getLastVisibleAction(report.reportID, canUserPerformWriteAction(report, false)) : undefined;
// eslint-disable-next-line @typescript-eslint/prefer-nullish-coalescing
const lastActorAccountID = lastAction?.actorAccountID || report?.lastActorAccountID;
const lastActorDetails: Partial<PersonalDetails> | null = lastActorAccountID ? (personalDetails?.[lastActorAccountID] ?? null) : null;
const lastMessageText = report && lastActorDetails ? getLastMessageTextForReport({report, lastActorDetails}) : '';
// eslint-disable-next-line @typescript-eslint/prefer-nullish-coalescing
result.lastMessageText = report.lastMessageText || lastMessageText;

What specific scenarios should we cover in automated tests to prevent reintroducing this issue in the future?

Add tests for createOption.

What alternative solutions did you explore? (Optional)

NA

Reminder: Please use plain English, be brief and avoid jargon. Feel free to use images, charts or pseudo-code if necessary. Do not post large multi-line diffs or write walls of text. Do not create PRs unless you have been hired for this job.