[Due for payment 2025-10-07] [Due for payment 2025-09-16] [$250] Control Workspace - Whisper Link direct to mWeb, not More Feature as expected

[jponikarchuk]

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Version Number: v9.1-84.1
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught during regression testing, add the test name, ID and link from TestRail: https://test-management.browserstack.com/projects/2148171/folder/12015292/test-cases
Email or phone of affected tester (no customers): na
Issue reported by: Applause Internal Team
Device used: iphone promax 13, ios 18.5
App Component: Money Requests

Action Performed:

Precondition:
user is not logged in on any browser
Set “Open link on Safari” option in the hybrid app (v9.1.84-1)

1. Launch the hybrid app v9.1.84-1
2. User logged in with admin
3. Create New Workspace and add at least one member
4. Navigate to More Feature then enable "Rule"
5. Navigate to inbox >> Tap #admin room
6. Under Expensify whisper >> tap on "Here"

Expected Result:

user direct to More Feature page in app

Actual Result:

User directed to hmm its not here page, sometime, user direct to log in page but this is inconsistent, and typically the page fails to load entirely.

Note

1. Not reproduced on Mweb pro, user direct to More feature page
2. Nor reproduced on android hybrid app too

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

1.mp4

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• Upwork Job URL: https://www.upwork.com/jobs/~021950475607142781283
• Upwork Job ID: 1950475607142781283
• Last Price Increase: 2025-08-06
• Automatic offers:
• brunovjk | Reviewer | 108474163

Issue Owner

Current Issue Owner: @JmillsExpensify

[melvin-bot]

Triggered auto assignment to @JmillsExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@JmillsExpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[JmillsExpensify]

Hmm yeah I agree this is a bug.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021950475607142781283