[Due for payment 2025-09-12] [$250] Crop area in Scan Receipt UI does not match final captured image

[m-natarajan]

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Version Number: 9.1.82-2
Reproducible in staging?: Y
Reproducible in production?: Y
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @shawnborton
Slack conversation (hyperlinked to channel name): #Expensify Bugs

Action Performed:

1. Open the "Create Expense" screen
2. Switch to the "Scan" tab and capture a receipt
3. Compare the visible crop boundaries at the time of capture with the final image preview shown after saving

Expected Result:

The captured image should closely reflect the area selected in the scan UI.

Actual Result:

The final image includes more vertical content than was shown in the scan UI.

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Platforms Tested:

On which of our officially supported platforms was this issue tested:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Screenshots for Reference:

Scan UI: Shows the limited crop area (see first image).

Captured Image Preview: Shows significantly more vertical space (see second image).

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• Upwork Job URL: https://www.upwork.com/jobs/~021950630217682742678
• Upwork Job ID: 1950630217682742678
• Last Price Increase: 2025-08-13
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Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[mallenexpensify]

The final image includes more vertical content than was shown in the scan UI.

@shawnborton , can you elaborate, maybe mark up the image to show the difference/s? I put them side by side and couldn't tell the difference :ohnothing:

[shawnborton]

You need to be looking at the overall crop of the receipt image.

The viewfinder shows a shorter area than what the final image output is:

The idea here is to have the final image output a bit closer to the viewfinder's dimensions. So maybe we need to adjust the final image output to be a 4:3 image, if that makes sense.

[melvin-bot]

@mallenexpensify Whoops! This issue is 2 days overdue. Let's get this updated quick!

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021950630217682742678