Reports - "Pay via workspace" option is missing in the Pay menu after app reset

[mitarachim]

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Version Number: 9.1.72-0
Reproducible in staging?: Yes
Reproducible in production?: N/A - new feature, doesn't exist in prod
If this was caught during regression testing, add the test name, ID and link from TestRail: #56838
Email or phone of affected tester (no customers): noidsjoijnoisjsoid2e@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.5 / Chrome
App Component: Search

Action Performed:

Precondition:

• The default currency for User A is USD.
• User B has at least one workspace.

1. Go to staging.new.expensify.com
2. [User A] Open 1:1 DM with User B and submit an expense to User B.
3. [User B] Go to Reports.
4. [User B] Click Pay button on the expense.
5. [User B] "Pay via workspace" option is present in the Pay menu.
6. [User B] Go to Account > Troubleshoot > Clear cache and restart > Reset and refresh.
7. [User B] Go to Reports.
8. [User B] Click Pay button on the expense.

Expected Result:

"Pay via workspace" option will be present in the Pay menu after app reset.

Actual Result:

"Pay via workspace" option is missing in the Pay menu after app reset.
The option only appears after opening the IOU report.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6873523_1751266319952.20250630_144644.mp4

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[melvin-bot]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @mountiny (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.