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[$250] OD transition - App is unresponsive after closing "At the speed of chat" and reopening the app #64298

Description

@jponikarchuk

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Version Number: 9.1.67-2
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/6286184
Email or phone of affected tester (no customers): N/A
Issue reported by: Applause Internal Team
Device used: iPhone 15 iOS 18.5
App Component: Other

Action Performed:

Preconditions:

  1. Create a new gmail account in OD, validate the account

  2. Create a collect workspace

  3. Create a report and add two expenses to it

  4. Open the console and run the following snippet:
    NVP.set('tryNewDot', {classicRedirect: {dismissed: false, completedHybridAppOnboarding: false}, nudgeMigration: {timestamp: '2024-01-07'}});

  5. With the same account sign in to the Hybrid app

  6. "Travel and expense, at the speed of chat" modal appears, tap "Let's go!"

  7. You are landed in a Search page, open each expense

  8. Navigate through different tabs

  9. "Kill" and reopen the app

Expected Result:

User is able to interact with the app after dismissing "Travel and expense, at the speed of chat" modal, then "killing" and reopening the app

Actual Result:

The app becomes unresponsive after dismissing "Travel and expense, at the speed of chat" modal, then "killing" and reopening the app. User needs to reinstall the app to continue using it

Workaround:

Unknown

Platforms:

  • Android: App
  • Android: mWeb Chrome
  • iOS: App
  • iOS: mWeb Safari
  • iOS: mWeb Chrome
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

1.mp4

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  • Upwork Job URL: https://www.upwork.com/jobs/~021934864024952839384
  • Upwork Job ID: 1934864024952839384
  • Last Price Increase: 2025-06-17
Issue OwnerCurrent Issue Owner: @akinwale

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