[Due for payment 2025-06-11] [$250] Web - Company Card - Workspace page briefly appears before navigating to Concierge chat

[nlemma]

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Version Number: v9.1.53-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/6175728
Email or phone of affected tester (no customers): luongquocvu92+260502@gmail.com
Issue reported by: Applause Internal Team
Device used: Windows 10 / Chrome
App Component: Workspace Settings

Action Performed:

Precondition: An account has assigned a company card to the members (Amex Direct feed)

1. Log in to the New Dot
2. Navigate to the workspace
3. Click More features in the workspace editor
4. Click the Company cards toggle
5. Click Chat with Concierge

Expected Result:

Verify you’re brought to your concierge DM

Actual Result:

After clicking "Chat with Concierge" the Workspace page briefly appears before navigating to the Concierge chat

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6844359_1748426406866.company_disable.mp4

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• Upwork Job ID: 1927712918739926555
• Last Price Increase: 2025-05-28

Issue Owner

Current Issue Owner: @CortneyOfstad

[melvin-bot]

Triggered auto assignment to @CortneyOfstad (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @Gonals (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[nlemma]

@CortneyOfstad FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[BlameGPT]

Possible culprit PRs for this issue

• fix navigation for different assignees in confirmation flow #56732: This PR changes navigation logic related to company cards and workspace pages, matching the issue's workspace and company card flow where navigation briefly shows the workspace page before going to Concierge chat.
• remove conciergeChatReportID derived value #62653: This PR modifies concierge chat navigation and loading behavior, directly related to the issue of brief workspace page appearance before navigating to Concierge chat.