[Due for payment 2025-05-28] [Due for payment 2025-05-27] Android - Help - Help panel doesn´t appear on new account until device´s back button is used

[mitarachim]

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Version Number: 9.1.46-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Email or phone of affected tester (no customers): ibellicotest+760@gmail.com
Issue reported by: Applause Internal Team
Device used: Motorola MotoG60 - Android 12
App Component: Other

Action Performed:

1. Open the Expensify app.
2. Sign up with a new account.
3. Complete onboarding modal.
4. Once redirected to inbox, note that the help button is not displayed on the top right corner.
5. Navigate through different sections.
6. Note that help button is still not displayed in any section.
7. Use device´s back button on any section.
8. Note that now, the help button appeared on top right corner.

Expected Result:

Help button should be visible since the user lands on inbox when creating new account.

Actual Result:

Help button is not displayed on top right corner when creating new account, until the device´s back button is used.

Workaround:

Unknown

Platforms:

• Android: App
• Android: mWeb Chrome
• iOS: App
• iOS: mWeb Safari
• iOS: mWeb Chrome
• Windows: Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6832644_1747358444756.Help.mp4

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Issue Owner

Current Issue Owner: @laurenreidexpensify

[melvin-bot]

Triggered auto assignment to @MonilBhavsar (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @laurenreidexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.