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Full story issue : Unclear error message when deleting workspace with outstanding subscription payment #60676

Description

@m-natarajan

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Version Number:
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @joekaufmanexpensify
Slack conversation (hyperlinked to channel name): #Convert

Action Performed:

  1. Have a workspace with an active subscription where we don't allow downgrading without paying the last payment.
  2. Try and delete the workspace from the workspaces page.

Expected Result:

If deleting a workspace requires making a final payment to downgrade, the user should always be prompted to complete the payment when attempting to delete the workspace.

Actual Result:

When attempting to delete a workspace from the Workspaces page in this scenario, an error message is shown (Auth DeletePolicy returned an error) instead of prompting the user to make the final payment to downgrade.
(Note: If the deletion is initiated from the workspace’s Overview page, the user is correctly prompted to pay to downgrade.)

Workaround:

Unknown

Platforms:

Select the officially supported platforms where the issue was reproduced:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop
Platforms Tested: On which of our officially supported platforms was this issue tested:
  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • Windows: Chrome
  • MacOS: Chrome / Safari
  • MacOS: Desktop

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Full story session and screen shots are in OP

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Issue OwnerCurrent Issue Owner: @blimpich

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BugSomething is broken. Auto assigns a BugZero manager.DailyKSv2Needs ReproductionReproducible steps neededReviewingHas a PR in reviewretest-weeklyApply this label if you want this issue tested on a Weekly basis by Applause

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