[$250] iOS Hybrid - Home - The ‘Welcome to Expensify’ modal reappears and the app freezes.

[mitarachim]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: v.9.1.7.1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: Exploratory.
Email or phone of affected tester (no customers): testexpensify9+yvbh2333@gmail.com
Issue reported by: Applause Internal Team
Device used: iPhone SE 3rd generation (2022)
App Component: Other

Action Performed:

1. Open Hybrid app
2. Sign up with a new account
3. Log out
4. Go to OD website https://staging.expensify.com/
5. Sign in with the same account
6. Click on 'Support' chat button to be redirected to ND
7. Navigate back to the OD website
8. Refresh the website
9. Open console and run the following snippet: NVP.set('tryNewDot', {classicRedirect: {dismissed: true}​});
10. Go to Hybrid app, sign in with the same account
11. Tap on the hamburguer button in the top left corner
12. Tap on 'Try New Expensify' button
13. Tap on 'Get Started'
14. Tap on 'Magnifying glass'
15. Tap on 'Get Started'
16. Tap on any button

Expected Result:

The user is redirected to the search feature.

Actual Result:

The modal 'Welcome to Expensify' pops up again. After tapping on 'Get Started', the app freezes.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6757058_1740703486565.welcome_to_expensify_modal_is_displayed_again_and_app_is_frozen.mp4

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• Last Price Increase: 2025-03-10

Issue Owner

Current Issue Owner: @allroundexperts

[melvin-bot]

Triggered auto assignment to @abekkala (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @robertjchen (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.