Problem:
After watching several FS sessions, we've seen that not everyone engaged with the tooltips, and engagement varied depending on whether the user was an admin or an employee.
Solution:
Update our existing set of tooltips so that we have admin and employee specific tooltips that are more relevant to each user role.
- [ADD] Expense Report (filter type): 💡Welcome! Find all of your company's reports here.
Action when clicked: Switches to the Report option on the LHN (screenshot below)
Priority: 2000
Conditions: role = Admin (in at least 1 workspace), the user is on the Reports tab and the nudgeMigration.timestamp is not null.
-
[UPDATE] Global Create: 💡 Create expenses, start chatting, and more. Try it out!
Priority 1950 | Conditions: role = Employee (in at least 1 workspace), the user can see the global create icon.
-
[UPDATE] Inbox tab: 💡Check what needs your attention and chat about expenses.
Priority 1700
Conditions: role = All, the user can see the bottom nav, hasn't been on the Inbox tab yet, and the nudgeMigration.timestamp is not null.
-
[ADD] RBR/GBR chat: 💡You’ll see 🟢 on actions to take, and 🔴 on errors to review.
Priority 1900
Conditions: role = All, the user can see a chat with a green or red dot (RBR or GBR)
-
[UPDATE] Workspace chat:💡Chat with approvers
Priority 1800
Conditions: role = Employee (in at least 1 workspace), the user is in the Inbox and sees their workspace chat (expense chat)
-
[ADD] Account switcher/copilot access: 💡Access your copilot accounts here
Priority 1600
Conditions: role = All, when a user is or becomes a copilot for another account and navigates to Account/Settings page for the first time:
-
[ADD] Outstanding filter: 💡Filter for expenses that need approval
Priority 1925
Conditions: role = Admin, In Reports page, with either "Expenses" or "Expense Reports" selected
-
[ADD] Settings tab: 💡Explore your workspace and account settings
Priority 1750
Conditions: role = Admin User is in the Inbox or Reports page
-
[ADD] Workspaces tab: 💡View your workspaces
Priority 1550
Conditions: role = Admin User is on the Settings page
-
[REMOVE] Concierge chat row and GBR: 💡 Get started here!
-
[REMOVE] Create in the Workspace chat: 💡 Get started! Submit your expenses here!
-
[REMOVE] QAB: 💡 Quick action! Just a tap away
-
[REMOVE] Filter: 💡 Customize your search here!
Upwork Automation - Do Not Edit
- Upwork Job URL: https://www.upwork.com/jobs/~021896560139607289654
- Upwork Job ID: 1896560139607289654
- Last Price Increase: 2025-05-13
Issue Owner
Current Issue Owner: @rayane-d
Problem:
After watching several FS sessions, we've seen that not everyone engaged with the tooltips, and engagement varied depending on whether the user was an admin or an employee.
Solution:
Update our existing set of tooltips so that we have admin and employee specific tooltips that are more relevant to each user role.
Action when clicked: Switches to the Report option on the LHN (screenshot below)
Priority: 2000
Conditions:
role = Admin(in at least 1 workspace), the user is on the Reports tab and the nudgeMigration.timestamp is not null.[UPDATE] Global Create: 💡 Create expenses, start chatting, and more. Try it out!
Priority 1950 | Conditions:
role = Employee(in at least 1 workspace), the user can see the global create icon.[UPDATE] Inbox tab: 💡Check what needs your attention and chat about expenses.
Priority 1700
Conditions:
role = All, the user can see the bottom nav, hasn't been on the Inbox tab yet, and the nudgeMigration.timestamp is not null.[ADD] RBR/GBR chat: 💡You’ll see 🟢 on actions to take, and 🔴 on errors to review.
Priority 1900
Conditions:
role = All, the user can see a chat with a green or red dot (RBR or GBR)[UPDATE] Workspace chat:💡Chat with approvers
Priority 1800
Conditions:
role = Employee(in at least 1 workspace), the user is in the Inbox and sees their workspace chat (expense chat)[ADD] Account switcher/copilot access: 💡Access your copilot accounts here
Priority 1600
Conditions:
role = All, when a user is or becomes a copilot for another account and navigates to Account/Settings page for the first time:[ADD] Outstanding filter: 💡Filter for expenses that need approval
Priority 1925
Conditions:
role = Admin, InReportspage, with either "Expenses" or "Expense Reports" selected[ADD] Settings tab: 💡Explore your workspace and account settings
Priority 1750
Conditions:
role = AdminUser is in the Inbox or Reports page[ADD] Workspaces tab: 💡View your workspaces
Priority 1550
Conditions:
role = AdminUser is on the Settings page[REMOVE] Concierge chat row and GBR: 💡 Get started here!
[REMOVE] Create in the Workspace chat: 💡 Get started! Submit your expenses here!
[REMOVE] QAB: 💡 Quick action! Just a tap away
[REMOVE] Filter: 💡 Customize your search here!
Upwork Automation - Do Not Edit
Issue Owner
Current Issue Owner: @rayane-d