[$250] Onboarding - App freezes when open new dot in new tab while onboarding modal is open

[IuliiaHerets]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: v9.0.99-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
Email or phone of affected tester (no customers): gocemate+b1967@gmail.com
Issue reported by: Applause Internal Team
Device used: Lenovo 80ES / Windows 10 Pro
App Component: User Settings

Action Performed:

1. Go to staging.new.expensify.com
2. Verify onboarding modal appears
3. Open staging.new.expensify.com in other tab

Expected Result:

App should not freeze

Actual Result:

App is unresponsive when open staging.new.expensify.com in new tab while onboarding modal is open

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6745585_1739790140558.Recording__5071.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021897199892611457627
• Upwork Job ID: 1897199892611457627
• Last Price Increase: 2025-06-04
• Automatic offers:
• NJ-2020 | Contributor | 107578088

Issue Owner

Current Issue Owner: @NJ-2020

[melvin-bot]

Triggered auto assignment to @dylanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[dylanexpensify]

Reviewing today! Been slammed with Job apps

[dylanexpensify]

could not repro

[NJ-2020]

@dylanexpensify The issue still reproducible in dev mode

Screen.Recording.2025-02-21.at.16.46.44.mov

[mitarachim]

QA team can reproduce the issue with build Build 9.1.8-0 only on Mac devices with an Intel chip.

• device is a MacBook Pro 15" (2019) with an Intel chip, running Sequoia 15.3.1

Screen.Recording.2025-03-04.at.00.35.50.mp4

• Macbook 13(2017)/13.7.4

Recording.2671.mp4

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~021897199892611457627