Expensify Card - Get card flow is restarted when user has not confirmed to ship new card

[IuliiaHerets]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 9.0.93-1
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): applausetester+84um4u11@applause.expensifail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.0 / Chrome
App Component: User Settings

Action Performed:

Precondition:

• User is assigned a physical card.
• Private details in Profile are all filled.

1. Go to staging.new.expensify.com
2. Go to Wallet.
3. Click on the physical card.
4. Click Get physical card > Ship card > Enter magic code.
5. Note that the green button is "Activate physical card", which opens activate card page.
6. Close the RHP and click on the same card.
7. Note that the green button is "Activate physical card", which opens activate card page.
8. Click Report physical card loss / damage.
9. Select any option > Next.
10. Click on the address (important).
11. Click back button three times to go back to card details page.
12. Note that the green button changes to "Get physical card"
13. Click Get physical card > Ship card > Enter magic code.
14. Note that it shows error "Card data missing in response".

Expected Result:

In Step 12, the green button will still show "Activate physical card" because user has not confirmed to ship new card with magic code.

Actual Result:

In Step 12, the green button shows "Get physical card" when user has not confirmed to ship new card with magic code.
When going through "Get physical card" flow again, it throws error "Card data missing in response".

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6729421_1738316419754.20250131_170936.mp4

View all open jobs on GitHub

[melvin-bot]

Triggered auto assignment to @muttmuure (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

Triggered auto assignment to @cristipaval (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[IuliiaHerets]

Different behavior on prod. No "Report physical card loss/damage" option