iOS hybrid - Copilot - Inbox is empty when switching to OD as another account and back to ND

[vincdargento]

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Issue was found while executing QA for PR #55392

Version Number: 9.0.88-3
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: No, reproducible on hybrid only
If this was caught during regression testing, add the test name, ID and link from TestRail: #55392
Email or phone of affected tester (no customers): iPhone 15 Pro Max / iOS 18.2
Issue reported by: Applause Internal Team
Device used: applausetester+100106kh@applause.expensifail.com
App Component: Other

Action Performed:

Precondition:

• Log in as a copilot.

1. Launch hybrid app.
2. Go to Account settings.
3. Tap on the account dropdown.
4. Select another account with full access.
5. After app loads, go to Account settings > Switch to Expensify Classic.
6. On OD, open menu.
7. Tap Try New Expensify.

Expected Result:

After app loads when switching from OD to ND, Inbox will load all the reports.

Actual Result:

After app loads when switching from OD to ND, Inbox is empty.

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

bug.mp4

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[melvin-bot]

Triggered auto assignment to @MonilBhavsar (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

💬 A slack conversation has been started in #expensify-open-source

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[vincdargento]

@joekaufmanexpensify FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[joekaufmanexpensify]

I can reproduce this. cc @MonilBhavsar curious if you think this should be a deploy blocker