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[HOLD for payment 2025-01-22] [HOLD for payment 2025-01-21] Track expense - Receipt does not load after sharing expense with accountant #55120

Description

@IuliiaHerets

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Version Number: 9.0.84-0
Reproducible in staging?: Yes
Reproducible in production?: No
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/5441811
Email or phone of affected tester (no customers): sdjomisodsmsdo@gmail.com
Issue reported by: Applause Internal Team
Device used: Mac 15.0 / Chrome
App Component: Other

Action Performed:

  1. Go to staging.new.expensify.com
  2. Log in with a new Gmail account.
  3. Select "Track and budget expenses" during onboarding.
  4. Complete the onboarding.
  5. Go to self DM.
  6. Track an expense without receipt.
  7. Click Share it with my accountant.
  8. Click on the receipt placeholder.
  9. Add any receipt.
  10. Submit the expense to the workspace.
  11. Go to transaction thread.
  12. Click on the receipt.

Expected Result:

Receipt will load without issue.

Actual Result:

Receipt shows green placeholder in the preview.
When the receipt is viewed in full screen, it shows an attachment icon.

Workaround:

Unknown

Platforms:

  • Android: Standalone
  • Android: HybridApp
  • Android: mWeb Chrome
  • iOS: Standalone
  • iOS: HybridApp
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6711743_1736595918756.20250111_194059.mp4

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Issue OwnerCurrent Issue Owner: @OfstadC

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringWeeklyKSv2

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