[$250] LHN - Multiple concierge chats created for each tasks when selecting manage expenses

[mitarachim]

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Version Number: 9.0.77-0
Reproducible in staging?: Yes
Reproducible in production?: Yes
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?: N/A
If this was caught during regression testing, add the test name, ID and link from TestRail: Exp
Email or phone of affected tester (no customers): nathanmulugetatesting+2509@gmail.com
Issue reported by: Applause Internal Team
Device used: Windows 11 pro/chrome
App Component: Left Hand Navigation (LHN)

Action Performed:

1. Navigate to staging.new.expensify.com
2. Sign up with a new Gmail account on web
3. Validate the account
4. Sign in with the same account on hybrid IOS app
5. When the onboarding modal shows up select "Manage my team's expenses" and finish the flow
6. After the flow has been done on IOS observe the LHN on Web

Expected Result:

Only one concierge chat is visible on LHN

Actual Result:

Multiple concierge chats created one for each task

Workaround:

Unknown

Platforms:

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6698880_1734607071047.bandicam_2024-12-19_14-10-22-197.mp4

Bug6698880_1734607071049.ScreenRecording_12-19-2024_14-10-29_1.mp4

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Issue Owner

Current Issue Owner: @koko57

[melvin-bot]

Triggered auto assignment to @johncschuster (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[melvin-bot]

@johncschuster Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[melvin-bot]

@johncschuster Eep! 4 days overdue now. Issues have feelings too...

[melvin-bot]

@johncschuster Still overdue 6 days?! Let's take care of this!

[melvin-bot]

@johncschuster 10 days overdue. Is anyone even seeing these? Hello?

[melvin-bot]

@johncschuster this issue was created 2 weeks ago. Are we close to a solution? Let's make sure we're treating this as a top priority. Don't hesitate to create a thread in #expensify-open-source to align faster in real time. Thanks!

[melvin-bot]

@johncschuster 12 days overdue now... This issue's end is nigh!

[shubham1206agra]

@mitarachim Can QA retest this again?
Thanks