[HOLD for payment 2024-12-16] [$500] Scanning a receipt, going to submit screen, and then going back to scan screen breaks the camera

[m-natarajan]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

---

Version Number: 9.0.51-4
Reproducible in staging?: Needs Reproduction
Reproducible in production?: Needs Reproduction
If this was caught on HybridApp, is this reproducible on New Expensify Standalone?:
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @ryanschaffer
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1729636250216149

Action Performed:

1. Open New Expensify on mobile browser (I used incognito tab on chrome on ios)
2. Click green plus
3. Click Submit Expense
4. Enable camera access
5. Take a picture
6. See the submit expense screen. Click back arrow < in the top left
7. Camera doesn’t work. It’s just a green square

Expected Result:

Camera should work when going back from submit screen

Actual Result:

Camera doesn’t work when going back from Submit screen. It is a green square

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Standalone
• Android: HybridApp
• Android: mWeb Chrome
• iOS: Standalone
• iOS: HybridApp
• iOS: mWeb Chrome
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~021853516226147061497
• Upwork Job ID: 1853516226147061497
• Last Price Increase: 2024-11-22
• Automatic offers:
• ishpaul777 | Reviewer | 105080265
• QichenZhu | Contributor | 105080268

Issue Owner

Current Issue Owner: @ishpaul777

[melvin-bot]

Triggered auto assignment to @OfstadC (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[OfstadC]

Going to test again today

[melvin-bot]

@OfstadC Uh oh! This issue is overdue by 2 days. Don't forget to update your issues!

[OfstadC]

I couldn't reproduce

[OfstadC]

Couldn't reproduce - will try again in a few days

[OfstadC]

Was finally able to reproduce