[$250] Sage Intacct - Authentication error reappears after disconnecting from Sage Intacct

[izarutskaya]

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Version Number: v9.0.37-0
Reproducible in staging?: Y
Reproducible in production?: N
Email or phone of affected tester (no customers): applausetester+shsb22not112@applause.expensifail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Create a new workspace
2. Enable accounting
3. Navigate to accounting page > Connect to Sage Intacct > Upgrade to control > Continue with the setup
4. Enter invalid credentials when prompted
5. While it is trying to connect, navigate away and come back to accountings page (Important)
6. Wait for the authentication error to appear
7. Once the error appears click on the three dot menu and click on "Disconnect"

Expected Result:

The workspace is disconnected from Sage Intacct connection and the authentication error disappears

Actual Result:

The authentication error reappears after disconnecting from Sage Intacct connection

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6607555_1726655865892.2024-09-18_13_35_37.mp4

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Issue Owner

Current Issue Owner: @parasharrajat

[melvin-bot]

Triggered auto assignment to @trjExpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[izarutskaya]

production

Recording.2831.mp4

[izarutskaya]

We think this issue might be related to the #wave-control

[madmax330]

I think this is an app blocker and needs to be fixed on the front-end

[melvin-bot]

Triggered auto assignment to @stitesExpensify (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.