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[$250] [HOLD for payment 2024-08-14] Sage - "It's not here" error when clicking on the "Reconciliation account" link #46963

Description

@IuliiaHerets

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Version Number: 9.0.17-1
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: #46400
Issue reported by: Applause Internal Team

Action Performed:

  1. Open the app
  2. Log in with a new expensifail account
  3. Click on FAB - New workspace
  4. Enable "Accounting" and "Expensify Card" in the "More features" page.
  5. Navigate to "Accounting"
  6. Connect to Sage Intacct and upgrade the workspace to Control when asked
  7. Wait for the sync to finish
  8. Click on "Card reconciliation"
  9. Enable "Continuous Reconciliation"
  10. Click on the "Expensify Card settlement account" link
  11. Click on the "Reconciliation account" link

Expected Result:

I should be redirected to the page.

Actual Result:

"It's not here" error when clicking on the "Reconciliation account" link.

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Bug6564308_1723033850286.bandicam_2024-08-07_14-27-43-601.mp4

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Issue OwnerCurrent Issue Owner: @
Upwork Automation - Do Not Edit
  • Upwork Job URL: https://www.upwork.com/jobs/~0131ac7035a283d784
  • Upwork Job ID: 1822986584397052060
  • Last Price Increase: 2024-08-12

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.EngineeringExternalAdded to denote the issue can be worked on by a contributorWeeklyKSv2

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