[HOLD for payment 2024-08-19] [$250] Concierge - Error page when new account navigate to Concierge via Link

[izarutskaya]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: 9.0.1-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: https://expensify.testrail.io/index.php?/tests/view/4661673&group_by=cases:section_id&group_order=asc&group_id=229066
Email or phone of affected tester (no customers): gocemate+a388@gmail.com
Logs: https://stackoverflow.com/c/expensify/questions/4856
Issue reported by: Applause-Internal team

Action Performed:

1. Log out of NewDot
2. Navigate to https://staging.new.expensify.com/concierge
3. Sign-up with a new account
4. Finish the onboarding flow

Expected Result:

User should navigate to the concierge chat

Actual Result:

Error page appear when new user navigates to concierge link after finishing the onboarding flow

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Bug6521970_1719132299755.Recording__3310.mp4

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Issue Owner

Current Issue Owner: @isabelastisser

[melvin-bot]

Triggered auto assignment to @madmax330 (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[melvin-bot]

Triggered auto assignment to @isabelastisser (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[izarutskaya]

@isabelastisser I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[izarutskaya]

Production

bandicam.2024-06-23.20-16-40-063.mp4