[HOLD for payment 2024-07-10] [$250] [CRITICAL] [UX Reliability] Transaction chat appears in the LHN without GBR/RBR or pinned in #focus mode

[m-natarajan]

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Version Number:
Reproducible in staging?: need reproduction
Reproducible in production?: need reproduction
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: @puneetlath
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1718138583958989

Action Performed:

1. Set # focus mode in the preference
2. Have paid transactions with violations
3. Observe the LHN

Expected Result:

There should be no expense report items in the LHN without GBR RBR or pinned

Actual Result:

• There are 3 transactions in the LHN
• None of them have an RBR
• They don't disappear even if they are clicked in and out
• They all have missing translation errors
  NOTE: Included the value of the transaction, report, and violations objects

Workaround:

unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

transactionViolations_997722480123927492 from Onyx

[
    {
        "type": "violation",
        "name": "tagOutOfPolicy",
        "data": {
            "tagName": "Departments"
        }
    }
]

transactions_997722480123927492 from Onyx

{
    "amount": 0,
    "billable": false,
    "cardID": 0,
    "category": "Employee Office Meals",
    "comment": {
        "comment": "",
        "dismissedViolations": {
            "rter": {
                "puneet@expensify.com": "1705617523"
            }
        }
    },
    "created": "2024-01-15",
    "currency": "USD",
    "filename": "w_268a9217f35887f71c3bee2533cc8cdb8b1727fe.png",
    "merchant": "(none)",
    "modifiedAmount": -1000,
    "modifiedCreated": "",
    "modifiedCurrency": "USD",
    "modifiedMerchant": "Joe Coffee",
    "originalAmount": 0,
    "originalCurrency": "",
    "parentTransactionID": "",
    "receipt": {
        "receiptID": 686919710,
        "state": "SCANCOMPLETE",
        "source": "https://staging.expensify.com/receipts/w_268a9217f35887f71c3bee2533cc8cdb8b1727fe.png"
    },
    "reimbursable": true,
    "reportID": "3961426678972217",
    "status": "Posted",
    "tag": "COR (Eng, Concierge, SmartScan)",
    "transactionID": "997722480123927492",
    "hasEReceipt": false
}

transaction thread report_954645210570433 from Onyx

{
    "reportID": "954645210570433",
    "reportName": "Chat Report",
    "type": "chat",
    "chatType": "",
    "ownerAccountID": 0,
    "managerID": 0,
    "policyID": "0CFE78B25EBE2A0A",
    "participants": {
        "778531": {
            "hidden": false
        },
        "9645353": {
            "hidden": true
        },
        "10903701": {
            "hidden": true
        }
    },
    "isPinned": false,
    "lastReadTime": "2024-01-18 22:39:16.297",
    "lastReadSequenceNumber": 0,
    "lastVisibleActionCreated": "2024-01-18 22:38:43.554",
    "lastVisibleActionLastModified": "2024-01-18 22:38:43.554",
    "lastMessageText": "puneet@expensify.com",
    "lastActionType": "MODIFIEDEXPENSE",
    "lastActorAccountID": "778531",
    "notificationPreference": "always",
    "stateNum": 0,
    "statusNum": 0,
    "oldPolicyName": "",
    "isOwnPolicyExpenseChat": false,
    "lastMessageHtml": "puneet@expensify.com",
    "hasOutstandingChildRequest": false,
    "hasParentAccess": true,
    "parentReportID": "3961426678972217",
    "parentReportActionID": "352424088454139504",
    "writeCapability": "all",
    "description": "",
    "total": 0,
    "unheldTotal": 0,
    "currency": "USD",
    "chatReportID": "3961426678972217",
    "isWaitingOnBankAccount": false,
    "nonReimbursableTotal": 0,
    "isCancelledIOU": false,
    "permissions": [
        "read",
        "write",
        "share"
    ],
    "welcomeMessage": "",
    "errorFields": {},
    "participantAccountIDs": [
        778531,
        9645353,
        10903701
    ],
    "visibleChatMemberAccountIDs": [
        778531
    ]
}

expense report report_3961426678972217 from Onyx

{
    "reportID": "3961426678972217",
    "reportName": "Expense Report #3961426678972217",
    "type": "expense",
    "chatType": "",
    "ownerAccountID": 778531,
    "managerID": 778531,
    "policyID": "0CFE78B25EBE2A0A",
    "participants": {
        "778531": {
            "hidden": false
        },
        "9645353": {
            "hidden": false
        },
        "9713816": {
            "hidden": false
        },
        "10903701": {
            "hidden": true
        }
    },
    "participantAccountIDs": [
        778531,
        9645353,
        9713816,
        10903701
    ],
    "visibleChatMemberAccountIDs": [
        778531,
        9645353,
        9713816
    ],
    "isPinned": false,
    "lastReadTime": "2024-05-09 19:29:49.195",
    "lastReadSequenceNumber": 0,
    "lastVisibleActionCreated": "2024-05-09 18:31:00.614",
    "lastVisibleActionLastModified": "2024-05-09 18:31:00.614",
    "lastMessageText": "accounting@expensify.com exported this report to All Transaction Data Report (E…",
    "lastActionType": "EXPORTINTEGRATION",
    "lastActorAccountID": "9645353",
    "notificationPreference": "always",
    "stateNum": 6,
    "statusNum": 4,
    "oldPolicyName": "",
    "isOwnPolicyExpenseChat": false,
    "lastMessageHtml": "accounting@expensify.com exported this report to All Transaction Data Report (Expensify/Zedra/MA/SVFG)",
    "hasOutstandingChildRequest": false,
    "hasParentAccess": true,
    "parentReportID": "2753052891533545",
    "parentReportActionID": "7707689824575329558",
    "writeCapability": "all",
    "description": "",
    "total": -5151,
    "unheldTotal": -5151,
    "currency": "USD",
    "chatReportID": "2753052891533545",
    "isWaitingOnBankAccount": false,
    "nonReimbursableTotal": 0,
    "isCancelledIOU": false,
    "avatarUrl": null,
    "permissions": [],
    "welcomeMessage": "",
    "fieldList": null,
    "invoiceReceiver": null,
    "iouReportID": null,
    "isDeletedParentAction": null,
    "lastMentionedTime": null,
    "policyAvatar": null,
    "policyName": null,
    "tripData": null,
    "visibility": null
}

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• Upwork Job ID: 1801673103970237987
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Issue Owner

Current Issue Owner: @mallenexpensify

[melvin-bot]

Triggered auto assignment to @mallenexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details. Please add this bug to a GH project, as outlined in the SO.

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01bc533ed41d18d04f

[melvin-bot]

⚠️ This issue has had its price increased by 4x or more. Please review the issue and ensure the price is correct.

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @ZhenjaHorbach (External)