Onboarding - Onboarding video loads infinitely with console error

[lanitochka17]

If you haven’t already, check out our contributing guidelines for onboarding and email contributors@expensify.com to request to join our Slack channel!

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Version Number: 1.4.61-0
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail: N/A
Issue reported by: Applause - Internal Team

Action Performed:

1. Go to staging.new.expensify.com/onboarding
2. Enter name > Next
3. Select an option > Next

Expected Result:

Video will start playing in the pop-up

Actual Result:

Video loads infinitely in the pop-up. Console error also shows up

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6442201_1712581237973.20240408_201616.mp4

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[melvin-bot]

Triggered auto assignment to @arosiclair (DeployBlockerCash), see https://stackoverflowteams.com/c/expensify/questions/9980/ for more details.

[github-actions]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open `StagingDeployCash` deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[lanitochka17]

We think that this bug might be related to #wave-collect - Release 1

[lanitochka17]

@arosiclair FYI I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors

[mountiny]

I can take over @arosiclair related to wave-collect

[mountiny]

This seems like we need a cloudflare fix