Scan request - Unable to add amount to scan failed IOU. "Unknown merchant" shows when scan is failed

[kbecciv]

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Version Number: v1.4.59-0
Reproducible in staging?: y
Reproducible in production?: y
Issue found when executing PR: #39034
Issue reported by: Applause - Internal Team

Action Performed:

1. Go to https://staging.new.expensify.com/
2. Log in.
3. Go to the Collect workspace chat
4. Click '+' > Request Money on the workspace chat
5. Scan this receipt)
6. Watch the scan so you don't miss the result showing "unknown merchant"
7. Verify you see a 'merchant failed' on the IOU
8. Verify the amount and merchant are not added

Expected Result:

The receipt amount should reflect the correct value

Actual Result:

When attempting to add an amount to a failed IOU scan, an "Unknown Merchant" appears

Workaround:

Can the user still use Expensify without this being fixed? Have you informed them of the workaround?

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6435580_1712064282172.Failed.mp4

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[melvin-bot]

Triggered auto assignment to @Christinadobrzyn (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[kbecciv]

We think that this bug might be related to #wave-collect - Release 1

[kbecciv]

@Christinadobrzyn I haven't added the External label as I wasn't 100% sure about this issue. Please take a look and add the label if you agree it's a bug and can be handled by external contributors.

[Christinadobrzyn]

I'm not getting the same results - it looks like the details on the failed SmartScan are as expected

Asking QA for a little more information on how to reproduce this. https://expensify.slack.com/archives/C9YU7BX5M/p1712116620976629

[kavimuru]

@Christinadobrzyn able to reproduce. Attaching video and receipt used.

bandicam.2024-04-03.16-03-49-271.mp4

[MelvinBot]

This has been labelled "Needs Reproduction". Follow the steps here: https://stackoverflowteams.com/c/expensify/questions/16989

[Christinadobrzyn]

I'm now able to get the "unknown merchant" on the failed IOU but the amount is saving properly so I'm going to close this as resolved.

2024-04-04_15-03-02.mp4