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[$500] Avatar - Avatar is blank instead of placeholder and no spinner when loading it offline #33614

Description

@kbecciv

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Version Number: 1.4.17-1
Reproducible in staging?: y
Reproducible in production?: n
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal
Slack conversation:

Action Performed:

  1. Launch New Expensify app.
  2. Go offline.
  3. Tap Search.
  4. Search for users with custom avatar.
  5. Tap on the user with blank custom avatar.
  6. Tap on the chat head
  7. Tap on the avatar

Expected Result:

In Step 4, users with custom avatar will show the avatar placeholder (production behavior - circular head with body with green background).
In Step 7, spinner will be shown when loading user avatar.

Actual Result:

In Step 4, the users with custom avatar are blank and gray.
In Step 7, the spinner only appears for a split second.

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android: Native
  • Android: mWeb Chrome
  • iOS: Native
  • iOS: mWeb Safari
  • MacOS: Chrome / Safari
  • MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

Bug6326350_1703616605864.staging.mp4

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Issue OwnerCurrent Issue Owner: @bfitzexpensify

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