[$500] Desktop - Reload - ''Hmm... it's not here'' when reloading the desktop app

[lanitochka17]

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Version Number: 1.4.1-5
Reproducible in staging?: Y
Reproducible in production?: N
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Expensify/Expensify Issue URL:
Issue reported by: Applause - Internal Team
Slack conversation:

Action Performed:

1. Launch the desktop app
2. Press Cmd + R or click on the View menu, then select ''Reload''

Expected Result:

No errors should be encountered when reloading the app

Actual Result:

When reloading the app, a 'page not found' error is displayed
Hmm... it's not here
Oops, this page cannot be found
Go back to home page

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android: Native
• Android: mWeb Chrome
• iOS: Native
• iOS: mWeb Safari
• MacOS: Chrome / Safari
• MacOS: Desktop

Screenshots/Videos

Add any screenshot/video evidence

@

Bug6284623_1700518933812.Error_when_press_cmd__R.mp4

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~01fc65658e91d3dd1c
• Upwork Job ID: 1726776353641140224
• Last Price Increase: 2023-11-21

[melvin-bot]

Triggered auto assignment to @deetergp (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[lanitochka17]

Production:

Screen.Recording.2023-11-20.at.19.21.05.mov

[luacmartins]

I can reproduce this and see the following logs. It seems like we're intentionally navigating to that page.

[info] Navigating to route - {"path":"/not-found"}

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~01fc65658e91d3dd1c

[melvin-bot]

Triggered auto assignment to Contributor-plus team member for initial proposal review - @s77rt (External)

[erquhart]

Likely same root cause as #28495, may be a dupe.