[hold for payment 2023-08-30] IOS - Onfido screen present multiple time when app pushed to Background

[kbecciv]

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Action Performed:

1. Go to setting
2. Go to any workspace
3. Setup Bank account
4. On last step click Save & continue
5. It will present Onfido | Real identity screen
6. Push app in background
7. Again open the app

Expected Result:

Onfido | Real identity screen should be presented only once

Actual Result:

Onfido | Real identity screen presented multiple time when app goes in background and again opened

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

• Android / native
• Android / Chrome
• iOS / native
• iOS / Safari
• MacOS / Chrome / Safari
• MacOS / Desktop

Version Number: 1.3.42-26
Reproducible in staging?: n/a
Reproducible in production?: n/a
If this was caught during regression testing, add the test name, ID and link from TestRail:
Email or phone of affected tester (no customers):
Logs: https://stackoverflow.com/c/expensify/questions/4856
Notes/Photos/Videos: Any additional supporting documentation

Image.from.iOS.1.MP4

Expensify/Expensify Issue URL:
Issue reported by: @DinalJivani
Slack conversation: https://expensify.slack.com/archives/C049HHMV9SM/p1689948418893939

View all open jobs on GitHub

Upwork Automation - Do Not Edit

• Upwork Job URL: https://www.upwork.com/jobs/~013b5a7fa2bf8b3fcc
• Upwork Job ID: 1684610566252363776
• Last Price Increase: 2023-07-27
• Automatic offers:
• ginsuma | Contributor | 25908892
• DinalJivani | Reporter | 25908893

[melvin-bot]

Triggered auto assignment to @joekaufmanexpensify (Bug), see https://stackoverflow.com/c/expensify/questions/14418 for more details.

[melvin-bot]

Bug0 Triage Checklist (Main S/O)

• This "bug" occurs on a supported platform (ensure Platforms in OP are ✅)
• This bug is not a duplicate report (check E/App issues and #expensify-bugs)
  • If it is, comment with a link to the original report, close the issue and add any novel details to the original issue instead
• This bug is reproducible using the reproduction steps in the OP. S/O
  • If the reproduction steps are clear and you're unable to reproduce the bug, check with the reporter and QA first, then close the issue.
  • If the reproduction steps aren't clear and you determine the correct steps, please update the OP.
• This issue is filled out as thoroughly and clearly as possible
  • Pay special attention to the title, results, platforms where the bug occurs, and if the bug happens on staging/production.
• I have reviewed and subscribed to the linked Slack conversation to ensure Slack/Github stay in sync

[joekaufmanexpensify]

I can reproduce this but I think we're using an Onfido SDK for this, so not sure this is something we can fix. Checking.

[joekaufmanexpensify]

Bumped in Slack

[joekaufmanexpensify]

Okay, this is in Onfido's SDK. Which is open source. So we'll leave this open for now, and see if anyone wants to propose an upstream fix. If we don't get any proposals after a bit, we'll close, since not in our codebase.

[melvin-bot]

Job added to Upwork: https://www.upwork.com/jobs/~013b5a7fa2bf8b3fcc

[melvin-bot]

Current assignee @joekaufmanexpensify is eligible for the External assigner, not assigning anyone new.