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Android - Chat - App takes too long to respond after tapping the green plus icon or chat #23077

Description

@lanitochka17

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Action Performed:

  1. Access staging.new.expensify.com
  2. Tap the green plus icon
  3. Tap "Chat"

Expected Result:

The App should respond immediately after the user taps the "green plus" icon or "Chat"

Actual Result:

After tapping the "green plus icon" or "Chat", the app takes too long to respond

Workaround:

Unknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.42.5

Reproducible in staging?: Yes

Reproducible in production?: Yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6131955_App_takes_too_long_to_respond_after_tapping_the_green_plus_icon_or_chat.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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BugSomething is broken. Auto assigns a BugZero manager.DailyKSv2EngineeringNeeds ReproductionReproducible steps needed

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