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[HOLD for payment 2023-06-07] [$1000] Bank Account - User goes to 'Connect manually' flow after 'Start Over' offline #18518

Description

@kbecciv

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Action Performed:

  1. Open App, create/open workspace and start to add bank account in workspace
  2. Exits in the middle of the flow (after page 'Company Information' or 'Personal Information')
  3. Return to the flow again > Settings > Workspaces > Connect bank account
  4. Go offline
  5. Select Start Over on the page 'Almost done!'
  6. User get page page 'You appear to be offline'
  7. Go Online

Expected Result:

The flow of adding bank Account is reset. User is on the start 'Connect bank account' page.

Actual Result:

The flow of adding Bank Account is reset. User goes to goes to 'Connect manually' flow.

Workaround:

Uknown

Platforms:

Which of our officially supported platforms is this issue occurring on?

  • Android / native
  • Android / Chrome
  • iOS / native
  • iOS / Safari
  • MacOS / Chrome / Safari
  • MacOS / Desktop

Version Number: 1.3.10.2

Reproducible in staging?: yes

Reproducible in production?: yes

If this was caught during regression testing, add the test name, ID and link from TestRail:

Email or phone of affected tester (no customers):

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Bug6044134_BA-manual-after-start-over-offline.mp4

Expensify/Expensify Issue URL:

Issue reported by: Applause - Internal Team

Slack conversation:

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  • Last Price Increase: 2023-05-18

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Awaiting PaymentAuto-added when associated PR is deployed to productionBugSomething is broken. Auto assigns a BugZero manager.DailyKSv2ExternalAdded to denote the issue can be worked on by a contributor

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