[HOLD for payment 2022-10-20] [$250] Android/IOS - Attachment - PDF file is not shown in Preview Page, only 0.00% is shown

[kbecciv]

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Action Performed:

1. Launch the app and log in with account
2. Select any user
3. Tab on plus button
4. Select Add attachment
5. Select Chose from Documents
6. Select any PDF file and tap Send
7. Open the PDF file again

Expected Result:

PDF file is shown in Preview Page

Actual Result:

PDF file is not shown in Preview Page

Workaround:

Unknkown

Platform:

Where is this issue occurring?

• Web
• iOS
• Android
• Desktop App
• Mobile Web

Version Number: 1.1.88.14

Reproducible in staging?: Yes

Reproducible in production?: No

Email or phone of affected tester (no customers): any accounts

Logs: https://stackoverflow.com/c/expensify/questions/4856

Notes/Photos/Videos: Any additional supporting documentation

Upwork job URL: https://www.upwork.com/jobs/~01eda72888fdccc636

Issue reported by: Applause - Internal Team

Slack conversation:

View all open jobs on GitHub

[OSBotify]

👋 Friendly reminder that deploy blockers are time-sensitive ⏱ issues! Check out the open StagingDeployCash deploy checklist to see the list of PRs included in this release, then work quickly to do one of the following:

1. Identify the pull request that introduced this issue and revert it.
2. Find someone who can quickly fix the issue.
3. Fix the issue yourself.

[melvin-bot]

Triggered auto assignment to @techievivek (Engineering), see https://stackoverflow.com/c/expensify/questions/4319 for more details.

[techievivek]

@kbecciv I am unable to reproduce this either locally or on staging. Is there a specific file size or any constraint that gets applied here because uploading a small-size pdf file doesn't help us reproduce this?

[kbecciv]

@techievivek Checking with Team, will update you shortly

[kbecciv]

@techievivek This issue is reproduced in Android app, please attached PDF file.
I am unable to reproduce this issue in Web/Chrome.

change.pdf

Screen_Recording_20220818-133526_Files.mp4

[kbecciv]

@techievivek Attaching IOS behavior for this issue

Image.from.iOS.50.MP4

[kakajann]

Proposal

The error is:

Error: ReactNativeBlobUtil request error: java.lang.IllegalStateException: Use of own trust manager but none definedjava.lang.IllegalStateException: Use of own trust manager but none defined

simply adding this prop trustAllCerts={false} will fix this issue.

App/src/components/PDFView/index.native.js

Lines 35 to 41 in a72f85a

	<PDF
	activityIndicator={<FullScreenLoadingIndicator />}
	source={{uri: props.sourceURL}}
	style={[
	styles.imageModalPDF,
	StyleUtils.getWidthAndHeightStyle(props.windowWidth, props.windowHeight),
	]}

Before	After