Rejected github education application

[tasengin]

Hi everyone,

Hi. GitHub rejected my application: "Please complete your GitHub billing information with your full name exactly as it appears in your academic affiliation document." I updated my billing information with my full name exactly as it appears in my academic affiliation document. Nevertheless, GitHub continues to reject my application. I don't understand the reason. There is a technical problem with their system. Please, I need your help to fix this. Or, can you explain what else I can do to satisfy GitHub that I am academic personnel?

[davevad93]

Hi @tasengin,

Make sure to fill in your billing info and GitHub profile with your full name exactly as it appears on your academic transcript. Then log out and log back into GitHub before reapplying, because the application system gets stuck in a loop even after the required information has been updated.

If you still get rejected, submit the application using another device, such as a smartphone or another PC.

If none of the above works, I recommend you contact support by opening a ticket here, select "Other" and explain your problem.

[tasengin]

Thank you @davevad93. I re-submitted the application via my smartphone. Now I am waiting for the result.

[tasengin]

Unfortunately, it was denied again.

[samus-aran]

Hey @tasengin 👋 Thanks for share your experience. We will have a look at your submission. We will update this discussion when we have more info.

[tasengin]

Any updates @samus-aran? I am still having the same problem.