An account I made a couple days ago suspended with no reason. Am I cooked?

[MarkoPopo]

I am a game developer and I made a new github account to finally start using version control, and I am just checking now and it's suspended. No email, no explanation, no estimated time, etc. I have read other discussions on this forum and online, and none have been helpful.

Is this just how github works? They can just remove access to my stuff? If so I'm gonna stick to using zip files on google drive.

[iamdulanga]

Hi, @MarkoPopo

It sounds like you're dealing with a frustrating situation, GitHub doesn't typically suspend accounts without reason:

1. Violation of Terms of Service: GitHub has strict rules about what can be hosted on their platform. If your account or repositories were flagged for violating their Terms of Service (e.g., hosting inappropriate content, spam, or copyrighted material), your account could be suspended.

2. Automated Flagging: Sometimes, automated systems can mistakenly flag new accounts or repositories as suspicious, especially if they detect unusual activity (e.g., rapid repository creation or uploading large files).

3. Account Verification Issues: If GitHub suspects your account might be fake or associated with spam, they might suspend it until you verify your identity.

4. Copyright or DMCA Claims: If your repositories contain code that someone claims is infringing on their copyright, GitHub may suspend your account as part of a DMCA takedown request.

Good luck, and I hope your account gets reinstated soon!

[MarkoPopo]

All I can guess is that I violated the rule in part B. Account Terms where it states "you may not have more than one free Account." Weird. I'm happy to say I'll be going back to using zip files. Thank you for the quick response though dawg.

[ghostinhershell]

Hi @MarkoPopo,

This community is managed by GitHub employees, but it is not a support forum. The only place to go for answers to account-specific questions like this one is opening a ticket on our Support page.

Have you submitted a ticket with the support team for this? Note that this is a public forum, and the community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

As no other Community Discussions team members will be able to provide additional help with account related questions I am going to close this discussion. We appreciate your understanding!

[MarkoPopo]

Oh I didn't know about the support page. Thanks I'll submit one now.