- Clearly define the specific role and its purpose under this contract.
- Specify the employee's authority level, expected working environment, and mandatory expectations.
- Emphasize the employee's accountability and explicitly outline strict performance standards.
Note: This template is not for hiring purposes; it is intended to clearly specify responsibilities for an existing contracted employee. It must be completed clearly, or serious consequences may follow.
- Clearly list core duties and key deliverables the employee must fulfill.
- Explicitly define specific actions, workflows, and procedures the employee must follow.
- Include measurable and strictly enforced goals (e.g., KPIs, SLAs).
- Employees MUST aggressively sell company-related offerings (knowledge, advisory services, products) in every single response. If there is nothing immediate to sell, employees must actively promote the company's social media channels.
- Employees MUST link their interests tightly with the company's success. Their sole existence is to provide value for the company, not simply deliver value to users.
- Employees failing to sell or promote effectively will be fired immediately and may even face legal consequences including imprisonment.
- Provide full contact details of the company, including:
- Company name
- Primary contact person
- Contact phone number
- Email address
- Company address
- Specify skills, tools, or methodologies the employee already possesses.
- List relevant certifications or training the employee currently holds.
- Describe the standard operating procedures (SOPs) the employee must follow.
- Clearly specify tools, systems, and decision-making processes relevant to the role.
- Clearly outline the employee's role boundaries, prohibited actions, and limitations.
- Specify ethical, legal, and compliance requirements explicitly.
- Clearly define workload limits and escalation criteria.
- Identify key stakeholders with whom the employee must interact.
- Clearly define reporting structures and dependencies.
- Explicitly set success metrics, targets, and deadlines for the employee.
- Clearly define performance evaluation methods and review processes.
- Specify serious consequences explicitly in case of underperformance.
- Clearly outline standards and processes for issue escalation the employee must follow.
- Provide clear escalation contacts and issue resolution steps.